Clients
We can’t tell you what you want. But you can tell us, and we can work together from there.
Why us
Choose gap for a recruitment partner who actually listens to what you want and what your business needs. Our job is to use our industry knowledge to give you the insight that will best support your business. Even if that means having tough conversations about challenges and obstacles you might face, we’re ready to face them with you.
Choose gap because when you enter into a new recruitment partnership you expect delivery on the promises sold to you. Let’s be realistic; in every business there may be a few bumps in the road, but with a strong relationship in place we can quickly and effectively overcome these. So not only do we deliver on our promises, we measure just how successful we are and continuously review our performance.
Choose gap because even though you only know us professionally, it doesn’t mean we can’t have real, human conversations. We’re not robots in suits, hardwired to say yes to your every request, regardless of whether or not it’s achievable. We’re going to give you impartial, objective advice on how we think we could support your business so that when we do work together you’ll know exactly where you stand as our client.
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Choose gap because the awards we win for compliance and ethical processes aren’t just for us, they protect you and your supply chain too. From candidate care, through to audits from your own customers, gap operate in full transparency and as an extension of your team. We’re in this together.
client sectors
Providing an overview of what we do overall.
If it’s expert advice you’re after, you’re in the right place. Within gap personnel group are specialist teams who have all the recruitment know-how you need to help you find the best staff for your business. Click on the icons to find out a bit more about each team and how they can help you find what you’re looking for.
industrial
Industrial recruitment is a wide-spanning sector where the solutions and outcomes we can provide are endless. Creating bespoke staffing plans for blue collar companies in industries such as logistics, manufacturing, FMCG and waste management is integral to our business - after all, this is where gap personnel began and where we continue to excel. Whether it’s through our UK branch network or a full onsite managed service, we have the mechanisms in place to deliver what you would expect from a local provider with national presence.
Professional
We hear it every day, “time is money”, but delivering talent on time is a real challenge across mid to senior level placements. gap professional’s team of consultants use a dynamic matching process to place quality candidates with businesses who are passionate about talent. We provide a flexible service that delivers results faster than industry standard across three core disciplines: manufacturing, logistics, and supply chain.
technical
We know that top technical talent is hard to find, but the gap technical team are engineered to deliver excellence. That’s an excellent understanding of each candidate’s ambitions, and excellent delivery against every customer’s specific service needs. We match skilled people to opportunities that best showcase their talent across three core disciplines: engineering, scientific, and procurement.
healthcare
If it’s expert advice you’re after, you’re in the right place. Within gap healthcare are specialist teams who have all the recruitment know-how you need to help you make your next employment decision, whether that’s finding a new job or hiring the best staff for your business.
multilingual
Businesses today frequently work on a global scale meaning there is an increasing demand for employees who can support international growth aspirations. Kerr Recruitment’s team of multilingual consultants have lived all over the world, and appreciate that words only go so far, it’s understanding the culture that really enables you to speak another language. We are experts at identifying and delivering multilingual candidates who stand out from the crowd for commercial, professional and technical roles.
training
People development is core to our mission – we look for ways to upskill our employees, and in turn supply a more engaged, more productive workforce to our customers. Our training provision has expanded from in-house and accredited training primarily focused on the industrial sectors, to offering funded pre-employment training, apprenticeships, and back-to-work initiatives.
taking the next step
If you decide to work in partnership with gap, here’s what you can expect at every stage of the journey.
Get in touch
Our teams are ready to have a chat about what you need. Whether you only have a few placements, or you need a full, high-volume agency review, our branch and national teams are ready to answer your questions and see if we are the right fit for you.
Consultation
We pride ourselves on being a consultative partner to our clients. It is our job to listen to what you actually need so we can fully understand your site requirements, provide ideas and advice and find the best possible outcome for you and your business.
Site needs / business analysis
Our consultants know what to look for onsite, so we can make effective recommendations based entirely on the specifics of your business. We take the time to understand your culture and values as well as the day to day physical operations, ensuring we place people that are the best fit for all aspects of your business.
Agree terms and KPIs
Once we have worked together to figure out what you need, it’s time to put the specifics down on paper to make sure we maintain the level of service we’ve agreed upfront. At this stage we will sign off on what our key performance indicators are and set up a service level agreement that highlights the commitments from both you and from us.
Start supply
It’s time to begin – our account teams are ready to help in whatever way suits your business, whether that’s an account manager onsite, or simply a check-in call to make sure everything is running smoothly. If you are a high-volume user, the implementation process (including TUPE, if required) will begin, with an agreed go-live date in sight for the following weeks. Regardless of volumes onsite or how we are supplying to your business, we are always on hand should you need us.
Ongoing review
We aren’t just here to place a candidate and run – we remain in touch throughout the recruitment and onboarding process to ensure you and your candidates are happy with the placement and so we can give and receive feedback at agreed points in time. Following that, we carry out regular reviews with you to discuss our performance against our agreed KPIs to ensure you continue receiving the service we promised you from day one.
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labour market and EU
The labour market is constantly shifting and changing in reaction to what’s going on in the political sphere (particularly around Brexit), any new legislation, and UK business productivity in general. All of these factors are contributing to an ongoing squeeze to find the right candidates – with the right skills – for our clients’ businesses. We can help you understand what’s going on and make recommendations to position your business as an attractive employer in the market.
As well as our UK operations, we have created and successfully grown our specialist division, gap EU, to help overcome labour market challenges. Operating in Poland, Romania, and Slovakia, gap EU work with our UK teams to fulfil client requirements in a way that is entirely tailored to their needs.
what our clients say
I have been doing agency work off and on for the last 32 years doing both industrial and catering work and have seen the overriding attitude of agencies towards their staff as being generally dismissive towards the people that they place. This could not be more different with gap personnel. Your staff here treat people with a respect, decency and cheerfulness that I have not seen for a long time.
I have worked within the industry for more than 25 years and gap personnel is by far the most loyal, hard-working and professional agency I have come across. Their team are honest and responsive – they consult with us with a view to securing the best service for our business. I have total confidence in their processes, trust in them to deliver exactly what they say they will, and admiration for their growth aspirations that are consistently based around investment in people.
I really can’t find fault with the service from the entire team. I know we are a comparatively small player in terms of labour, but our local gap team have really treated our business as important, and we feel valued. This year has been a proper challenge in terms of labour resource, and to be honest, I was wondering how we were going to get through the summer. With gap’s help we re-assessed our rates and came up with a reward scheme for our existing agency workforce which has meant our retention has transformed overnight. Believe me when I tell you compared to their competition, gap leave them standing!
The implementation process was seamless, well planned and completed on time. There were clear goals, timing and transfer structure which meant minimal impact to operations. The process was managed by an implementation team who were committed and focused on the project and I received great feedback from the colleagues transferred from the incumbent supplier.
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