clients
Talk to us about your business and specific recruitment needs, and we'll explain how we can help.
why us
Choose gap for a recruitment partner who actually listens to what you want and what your business needs. Our job is to use our industry knowledge to give you the insight that will best support your business. Even if that means having tough conversations about challenges and obstacles you might face, we’re ready to face them with you.
Choose gap because when you enter into a new recruitment partnership you expect delivery on the promises sold to you. Let’s be realistic; in every business there may be a few bumps in the road, but with a strong relationship in place we can quickly and effectively overcome these. So not only do we deliver on our promises, we measure just how successful we are and continuously review our performance.
Choose gap because even though you only know us professionally, it doesn’t mean we can’t have real, human conversations. We’re not robots in suits, hardwired to say yes to your every request, regardless of whether or not it’s achievable. We’re going to give you impartial, objective advice on how we think we could support your business so that when we do work together you’ll know exactly where you stand as our client.
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Choose gap because the awards we win for compliance and ethical processes aren’t just for us, they protect you and your supply chain too. From candidate care, through to audits from your own customers, gap operate in full transparency and as an extension of your team. We’re in this together.
client sectors
Within gap personnel group are specialist teams who can help you find the best staff for your business. Click on the icons to find out about each team and how they can help you find what you’re looking for.
industrial
We have over 50 hubs across the UK made up of high street branches and onsite managed service solutions. Our teams supply unskilled and semi-skilled workers to manufacturing, logistics, and FMCG businesses, amongst other blue-collar roles. Our services range from providing ad-hoc support when an extra pair of hands is needed, to supplying reliable teams of onsite recruiters who can source and manage thousands of temporary workers.
professional
In 2016 we established our gap professional division to support with commercial placements - including administrative and contact centre positions - and mid to senior-level vacancies in manufacturing, logistics and supply chains.
The team use a dynamic recruitment model to attract quality candidates who are aligned to business culture, operational needs and expectations.
technical
gap technical recruit candidates to fill temporary, contract and permanent roles in engineering, quality, IT, trades and science. Through actively seeking out passive candidates and maintaining positive relationships, the team are overcoming the challenges of the skills shortage by attracting and retaining the best talent in the market.
healthcare
gap healthcare work closely with clients and candidates in nursing homes, residential care homes, the mental health sector, supporting living and children's residential services. The team can help you fill ad hoc, interim or permanent positions.
multilingual
Businesses today frequently work on a global scale meaning there is an increasing demand for employees who can support international growth aspirations. Kerr Recruitment’s team of multilingual consultants have lived all over the world, and appreciate that words only go so far, it’s understanding the culture that really enables you to speak another language. We are experts at identifying and delivering multilingual candidates who stand out from the crowd for commercial, professional and technical roles.
training
People development is core to our mission – we look for ways to upskill our employees, and in turn supply a more engaged, more productive workforce to our customers. Our training provision has expanded from in-house and accredited training primarily focused on the industrial sectors, to offering funded pre-employment training, apprenticeships, and back-to-work initiatives.
taking the next step
If you decide to work in partnership with gap, here’s what you can expect at every stage of the journey.
get in touch
Our teams are ready to have a chat about what you need. Whether you only have a few placements, or you need a full, high-volume agency review, our branch and national teams are ready to answer your questions and see if we are the right fit for you.
consultation
We pride ourselves on being a consultative partner to our clients. It is our job to listen to what you actually need so we can fully understand your site requirements, provide ideas and advice and find the best possible outcome for you and your business.
site needs / business analysis
Our consultants know what to look for onsite, so we can make effective recommendations based entirely on the specifics of your business. We take the time to understand your culture and values as well as the day to day physical operations, ensuring we place people that are the best fit for all aspects of your business.
agree terms and KPIs
Once we have worked together to figure out what you need, it’s time to put the specifics down on paper to make sure we maintain the level of service we’ve agreed upfront. At this stage we will sign off on what our key performance indicators are and set up a service level agreement that highlights the commitments from both you and from us.
start supply
It’s time to begin – our account teams are ready to help in whatever way suits your business, whether that’s an account manager onsite, or simply a check-in call to make sure everything is running smoothly. If you are a high-volume user, the implementation process (including TUPE, if required) will begin, with an agreed go-live date in sight for the following weeks. Regardless of volumes onsite or how we are supplying to your business, we are always on hand should you need us.
ongoing review
We aren’t just here to place a candidate and run – we remain in touch throughout the recruitment and onboarding process to ensure you and your candidates are happy with the placement and so we can give and receive feedback at agreed points in time. Following that, we carry out regular reviews with you to discuss our performance against our agreed KPIs to ensure you continue receiving the service we promised you from day one.
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labour market and EU
The labour market is constantly shifting and changing in reaction to what’s going on in the political sphere (particularly around Brexit), any new legislation, and UK business productivity in general. All of these factors are contributing to an ongoing squeeze to find the right candidates – with the right skills – for our clients’ businesses. We can help you understand what’s going on and make recommendations to position your business as an attractive employer in the market.
As well as our UK operations, we have created and successfully grown our specialist division, gap EU, to help overcome labour market challenges. Operating in Poland, Romania, and Bulgaria, gap EU work with our UK teams to fulfil client requirements in a way that is entirely tailored to their needs.
what our clients say
I have worked within the industry for more than 25 years and gap personnel is by far the most loyal, hard-working and professional agency I have come across. Their team is honest, responsive and consultative, so they can provide the best service for our business. I have total confidence in their processes, trust them to deliver exactly what they say they will and admire their growth aspirations that are consistently based around investment in people.
Importer and distributor of seasonal decorative products
I really can’t find fault with the service from the entire team. I know we are a comparatively small player in terms of labour, but our local gap personnel team have really treated our business as important, and we feel valued. This year has been a proper challenge in terms of labour resources and to be honest, I was wondering how we were going to get through the summer. With gap personnel's help, we re-assessed our rates and came up with a reward scheme for our existing agency workforce which has meant our retention has transformed overnight. Believe me when I tell you compared to their competition, gap leave them standing!
Packaging contractor
The implementation process was seamless, well planned and completed on time. There were clear goals, timings and a transfer structure which meant minimal impact to our operations. This process was managed by an implementation team who were committed and focused on the project. I received great feedback from the colleagues transferred from the incumbent supplier.
Greeting cards manufacturer
We have worked with gap personnel before, so when we needed to recruit staff quickly due to COVID-19 they were our immediate choice. Both Natalie and Arina responded immediately and within a couple of days we had staff on site. As the situation has continued, we have required staff at another site and gap personnel has given us the same attention and response they did with our initial requests. We have a great relationship, they understand the needs of our business and how we operate.
Food manufacturing company
Our processing operation in Deeside started working with gap personnel at the beginning of the lockdown phase during the COVID-19 pandemic. We had an immediate need to get an additional recruitment agency on board to help us manage both an increase in the absence levels of our permanent colleagues, and a sharp increase in our production requirements. The team responded with pace and complete professionalism, and within 48 hours provided us with really high-calibre temporary colleagues. They continue to be reliable and react with speed to our requirements, understanding and responding to the ebbs and flows in our demands. It is a pleasure to work with them.
Supermarket manufacturing operation in Deeside
I've worked with agency staff on and off for the last 32 years in both industrial and catering. I've seen the overriding attitude of agencies being generally dismissive towards the staff they place. This could not be more different with gap personnel - your staff treat people with respect, decency and cheerfulness, all of which I have not seen for a long time.
British chocolatier
I just wanted to say how impressed I have been with the setup of our revised 2020 agreement. Although we have removed the onsite management presence this year, I am confident that the contract team will continue to work hard to satisfy our needs and provide a good service. They came to set up the interview area and have done a fantastic job making it COVID-safe. Over the last couple of weeks, nothing has been too much trouble for the team, and they have done a sterling job making sure everything is in order. This year has set out to challenge us all, but I am confident that we are entering our peak period in good hands with regard to the recruitment of a temporary workforce.
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