IT Support Technician

Location: Pocklington
Job Type: Permanent
Salary: £20000 - £24000
Reference: J11629


The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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IT Support Assistant
Pocklington
£20000 - £24000

Commutable from York, Pocklington, Selby

As part of a planned growth phase, we have an opening for IT Support Assistant to join our busy IT team.

Who we're looking for?
Newly qualified with an all-round IT and/or Networking qualification, you must possess the following attributes/qualities:
·Passionate about IT (and all that it encompasses) and eager for experience
·Technically minded
·Willing to learn
·Patient and good with people
·The ability to multi task
·Have a logical approach
·Already worked in an IT capacity (be it voluntary or paid employment)
·Microsoft Office knowledge

Desired Experience (but not necessary)
Knowledge of the following systems/programmes: Sage 200, Office 365, HTML, Magento, database management

What we're offering
·Competitive salary
·Full training will be given
·Scope for career development for the ideal candidate

Job Duties
·Maintain and develop company websites
·Monitoring and maintaining IT systems and networks
·Front line support for colleagues
·Install and configure computer hardware operating systems and applications, troubleshoot system and network problems
·Diagnosing and solving hardware or software faults, replace parts as required, provide support (including procedural documentation and relevant reports), follow diagrams and written instructions to repair a fault or set up a system
·Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues, respond within agreed time limits to call-outs, work continuously on a task until completion (or referral to third parties, if appropriate), prioritise and manage many open cases at one time, rapidly establish a good working relationship with customers and other professionals, such as software developers, test and evaluate new technology


Due to the high volume of applications for each of our roles, if you do not receive a response within 14 days then please consider your application as unsuccessful, however we may keep your details on file and contact you with regard to any other suitable roles. 


This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd TA gap personnel, Quattro Healthcare Ltd TA gap healthcare & Quattro Recruitment Ltd TA gap professional) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.