Operations Administrator

Location: Chelmsford
Job Type: Permanent
Salary: Promotion Prospects
Reference: J11707

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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£9 per hour
Operations administrator
Perm Position
Part-Time Hours (32 Hrs)

My client is a very successful IFA based on the outskirts of Chelmsford and they currently have an opportunity for a part-time Operations Administrator to join their small and very successful team with flexible part-time hours to suit.

Key responsibilities involve maintaining Intelliflo Back Office System, arranging client transactions and supporting responsibilities within in the Operations department. Full training will be provided and the opportunity for sponsored financial services relevant exams.

Responsibilities (Operations Administrator)

  • Intelliflo Back Office System
  • Ensure all data is captured and entered accurately
  • Adding and updating client details / policy information
  • Logging client phone calls
  • Creating template letters / generating letters
  • Adding client appointments
  • Migrating data from spreadsheets into Intelliflo
  • Client Servicing Spreadsheet
  • Adding and updating client details / policy information
  • Obtaining provider valuations
  • Quarterly Client Servicing Project
• Client Transactions
  • Creating Illustrations
  • Money Laundering checks and producing ML Certificates (MLC)
  • Produce Transaction Confirmation letters
  • Collate and populate relevant forms & paperwork
  • Adding transactions to Business Register spreadsheet
  • Dealing with associated Client queries
• Ad Hoc
  • Calling clients to book appointments / adding to diary
  • Other general administrative duties - eg writing letters / scanning etc

Key Skills Required for the Operations Administrator will include:

Essential Skills
The ideal candidate will take a pride in their work, with excellent eye for detail and the ability to work on own initiative and manage various tasks to ensure they are completed within the agreed timescales. Numerate, with clear written and spoken language skills and able to write client-facing material. The work involved requires an ability to concentrate and remain focused in order to ensure high levels of accuracy. Good working knowledge of all Microsoft systems is essential, in particular Excel and Word.

Desirable Skills
• Experience with Back Office Systems - particularly Intelliflo
• Experience within the Financial Services Industry

• 32 hours per week spread over 4 or 5 days
• 28 Days Holiday
• Free Parking
• Promotion prospects

If you have the relevant skills and experience, please don't delay and apply today……

Due to the high volume of applications for each of our roles, if you do not receive a response within 14 days then please consider your application as unsuccessful, however we may keep your details on file and contact you with regard to any other suitable roles. 

This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd TA gap personnel, Quattro Healthcare Ltd TA gap healthcare & Quattro Recruitment Ltd TA gap professional) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.