Call Centre Supervisor

Location: York
Job Type: Permanent
Salary: £20000 - £22000
Reference: J12452
Contact Name: Jenny Hollingworth
Contact Email: jenny.hollingworth@gapprofessional.com
Call Centre Supervisor

Pocklington

Monday to Friday 9am - 5.30pm

Our client, a lovely family run business are looking to recruit a Call Centre Supervisor to join their vibrant Customer Service team. Your duties will be varied and include the following;

Supervising a team of Customer Service Advisors
Processing a high volume of calls on a daily basis
Dealing with customer complaints and escalations in a timely manner
Dealing with enquiries via email and telephone
Ad hoc associated administration

If you have a solid background in Customer Service gained within a Call Centre environment and want to join an organisation who really value their employees then this is the role for you. You will have excellent interpersonal skills, take a proactive approach to your work and enjoy working as part of a team. This is a super time to join this business as they are soon to be moving to a new purpose built office to support their growth plans.

For further information please contact Jenny Hollingworth at gap professional

#Customer Service #Call Centre




This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.  Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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personal data to us you understand that your data will be processed in line with our Privacy Policy. To
view our full Privacy Policy please go to: https://bit.ly/2GAtG1R


The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please click here.