IT Support Coordinator

Location: Goole
Job Type: Permanent
Salary: £22k
Reference: J12739
Contact Name: Debbie Gough
Contact Email: debbie.gough@gapprofessional.com
IT Support Online Coordinator
Goole
£22k
Commutable from Hull, Beverley, Goole or Howden
The Company
The industry is industrial, plant, construction and agricultural equipment. With sites in UK, Germany, Spain, Australia, USA & Dubai.
The IT Department provides support for the global team and its customers. Although based at headquarters, IT staff also travel to sites around the world to provide IT Support so flexibility is required.
The Job
This is a challenging and varied role, you'll provide ongoing IT support for staff across all sites and maintain the online images in preparation for each sale. During Auction week you'll be at the heart of the auction serving the needs of our customers around the world by catching online bids and relaying them on to the auctioneer.
·Catching online bids, performing eClerking and scoreboarding duties.
·Provide technical assistance for all Online Bidding events and assist with the further development and enhancement of the Online Bidding service.
·Manage online images and equipment search facility.
·Online auction administration
·Setup, configure and test all online bidding systems.
·Provide on-going support to the IT Manager in co-ordination and review of IT operations including all relevant controls of the IT Department.
The Requirements
We are seeking a solutions-orientated, highly motivated team player to fill this role with:
·An aptitude for audio-visual, communications and computer technology with excellent hand-eye coordination. A die hard gamer would enjoy this job
·Outstanding communication skills and a very keen ear for listening
·Excellent customer service skills and the ability to communicate IT-related issues on non-IT customers clearly and concisely
·Ability to plan, manage and complete work across different locations under limited supervision
·Ability to multitask effectively and make sound decisions in high-pressure situations
·Energetic, logical, forward-thinker with a flair for problem solving and a can-do attitude
Personal Requirements
To be successful in this role you must have:
·An IT related education or industry certificate
·A minimum of 2 years IT experience, preferably in IT support or related customer service
·Proficiency and proven hands-on experience in the following applications: SQL, Exchange, Active Directory, Website Application, Adobe Photoshop, Firewalls, MS Office Suite
·Strong Knowledge of audio/visual systems and wireless networks
·Flexibility and willingness to work extra hours during busy auction periods
·Reliable with desire to exceed expectations
·A valid Passport and ability to travel to all sites.
This is a fantastic opportunity for an individual to gain diverse experience within a truly international company.




This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.  Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

By applying for the above position and providing your
personal data to us you understand that your data will be processed in line with our Privacy Policy. To
view our full Privacy Policy please go to: https://bit.ly/2GAtG1R


The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please click here.