Customer Service Advisor

Location: Basildon
Job Type: Permanent
Salary: £18,255 + Bonus
Reference: J12791
Contact Name: Debbie Gilmour
Due to continued growth our award-winning client is seeking two Customer service Advisors to work in their small Customer Service Team based in Basildon.

Duties for the Customer Service position will include:

-Taking orders and building relationships with clients
-Build effective working relationships with couriers and other departments
-Offer an exceptional customer service experience at all times

Key requirements for the Customer Service Advisor:

-Ability to receive inbound calls and take orders
-Exceptional customer service skills. Taking ownership and exercising one touch call resolution
-Excellent awareness and responsiveness to sales opportunities
-Proactive and friendly manner with the ability to work as part of a team or on your own initiative.
-Ability to meet and exceed targets

Previous customer service experience required and full training will be given.

Working hours:
-Between: 7am - 8pm Monday to Sunday, you will also be required to work at least one weekend per month either Saturday or Sunday (day off during the week) 42.5 hour per week.

***Due to the location, you will need to have your own transport***

Our client offers a wide range of benefits and competitive salary with monthly bonuses. They also have loads of social events and there are career progression opportunities.


This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.  Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

By applying for the above position and providing your
personal data to us you understand that your data will be processed in line with our Privacy Policy. To
view our full Privacy Policy please go to: https://bit.ly/2GAtG1R
The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please click here. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for the interest in this role!