Gap professional are operating as an employment agency on behalf of its client who are looking for an administrator to join their insurance department.
Job Type: Permanent
Hours of work: Monday – Fridays 9am- 5pm
This is an office junior role working within the team to assist on office administration which may include work within renewals and new business. You will provide administration support to all staff individuals in the office as required and support the departments organisation and efficiency which will include office scanning, post and franking.
Adhere to the company processes
Deliver your individual PDP
Achieve own and team objectives
Comply with legal, regularity and industry codes of practice.
Demonstrate strong customer focus, and excellent customer service skills
Respond promptly to customer needs and take responsibility for customer concerns
Assist office with Adjustments
Assist office with Cancellations
Collect any outstanding premiums generated as a result of sales and make sure these premiums are prepared on the SSP system correctly to enable the accounts dept to pay the insurers.
Answer inbound calls within 3 rings
Deal with walk-in customers promptly and politely
Assist office/colleagues to provide an advised sales service to clients
Liaise with Insurers
Liaise with Kindertons on client motor claims
Be pro-active & turn enquiry calls in to sales
Assist office to sell additional products to existing clients
Work to targets
Action company and client post
Handle cash, cheques, and process credit/debit card payments
Any reasonable request by line manager not specified above
GCSE Maths and English grades A-C is essential
Knowledge of insurance
Sales or retail experience
Clean driving license is desirable
Closing date is 10th October