Administrator

Location: Chippenham
Job Type: Permanent
Salary: Upto 18,000
Reference: BBBH907


Gap professional are operating as an employment agency on behalf of its client who are looking for an administrator to join their insurance department. 

Job Type: Permanent
Location: Chippenham
Hours of work: Monday – Fridays 9am- 5pm
Salary: £18,000 
Summary: 

This is an office junior role working within the team to assist on office administration which may include work within renewals and new business. You will provide administration support to all staff individuals in the office as required and support the departments organisation and efficiency which will include office scanning, post and franking. 

Responsibilities: 
 

Adhere to the company processes

Deliver your individual PDP

Achieve own and team objectives

Comply with legal, regularity and industry codes of practice.

Demonstrate strong customer focus, and excellent customer service skills

Respond promptly to customer needs and take responsibility for customer concerns

Assist office with Adjustments

Assist office with Cancellations

Collect any outstanding premiums generated as a result of sales and make sure these premiums are prepared on the SSP system correctly to enable the accounts dept to pay the insurers.

Answer inbound calls within 3 rings

Deal with walk-in customers promptly and politely

Assist office/colleagues to provide an advised sales service to clients

Resolve queries

Liaise with Insurers
Liaise with Kindertons on client motor claims

Be pro-active & turn enquiry calls in to sales

Assist office to sell additional products to existing clients

Work to targets

Action company and client post

Handle cash, cheques, and process credit/debit card payments
Office administration
Any reasonable request by line manager not specified above



Requirements:

GCSE Maths and English grades A-C is essential
Knowledge of insurance
Sales or retail experience
Clean driving license is desirable



Closing date is 10th October


 


The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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