Customer Service Administrator

gap personnel group is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

gap professional are operating as an employment agency on behalf of its client.

Permanent

Location: Darwen

Salary: up to £20,000 per annum DOE

Monday – Friday, 9am – 5pm

Customer Service Administrator

Main Responsibilities

• Being the main point of contact for internal and external customers, assisting with queries such as pricing, products, and deliveries
• Preparing quotes
• Building and maintaining relationships with customers
• Updating customers on orders and delivery times
• Handling telephone enquiries and any complaints
• Liaising with colleagues to help support the smooth running of the business

Experience and Skills required

• Previous experience in a Customer Service role
• Previous experience of planning projects
• Strong administration skills
• Professional telephone manner
• Able to work from own initiative and prioritise workload
• Confident in using Word and Excel

Closing date is 11/02/2021