CUSTOMER SERVICE ADVISOR

Location: Launceston
Job Type: Temporary
Salary: 20000 - 21000
Consultant's Branch: Exeter
Reference: CUSTLAUN
Contact Name: Emily Binks
Expiry Date: 2021-04-18

CUSTOMER SERVICE ADVISOR / LAUNCESTON, CORNWALL - STARTING IMMEDIATLEY

 

gap personnel are currently recruiting a Customer Service Advisor for a manufacturing company based in Launceston. This is initially a 3-month contract, ongoing for the right candidate.

 

This role will involve being the primary point of contact for customers, whilst supporting the team with business objectives and service targets. You will need to be confident dealing with all customer queries and follow the correct process for all complaint reporting. This will be a fast-paced environment, so previous experience will be beneficial.

 

The successful candidate will take responsibility for:

  • Processing new and repeat customer orders
  • Providing Quotations
  • Understanding the customer and their requirements
  • Answering any incoming calls
  • General administration, scanning and photo-copying

 

You will be proficient in:

  • Excel, Microsoft Packages, and ideally have a background within manufacturing

 

Key Attributes:

  • Strong communication skills
  • Good organisational skills
  • Ability to manage your own workload
  • Confident and friendly telephone manner

 

Working hours and pay rate are:

  • Monday to Friday 8.30am – 5pm
  • Basic Salary DOE £20,000 - £21,000

 

To be considered for this role you must be available to start work with immediate effect and be available throughout the term of the assignment.

 

As part of our ongoing battle to manage Coronavirus, all applicants will be asked a specific questionnaire and we are able to complete remote registrations to ensure all candidates are in a safe and managed environment.

 

Please click 'APPLY NOW' or email your CV to Exeter@gap-personnel.com

 

 

 

gap personnel group is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.