Customer Service Advisors

Location: Wrexham
Job Type: Temp to Perm
Salary: Up to £10.30
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My client is a leader in their field of manufacturing high quality and bespoke products for outdoors

They have grown their business by 70% since last year and now they are launching 3 new websites for their products. 

As they have grown their business, they are now looking to recruit a further 3 Customer Service Advisors to maintain the utmost in customer service for their business

 

Duties

Taking all incoming calls from all over the UK

Asking the right questions to get the most correct information on what the customer is looking for

To follow up all incoming email enquiries

Following up leads 

Advising customers on the best products for their needs

 

Skills

Excellent communication skills

Being able to speak to people at all levels

Very good listening skills and be able to advise customers on the best products

Background in a manufacturing customer service environment

Must have transport due to location of the company

 

The Customer Service Department is open 7 days a week between 8am-8pm Monday - Friday and 10am - 4pm at weekends

We are looking for candidates who can work in the week and also at weekends

 

This role is temp to perm role for the right candidate