Customer Service Operator

Location: Southend-on-Sea
Job Type: Temporary
Salary: 9.67
Reference: southendcustservice
gap personnel group is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Our client based in Southend is recruiting for 5 Customer Service Advisors to work on a temporary basis in its busy e-commerce site. 

Hours of work are flexible to suit - 0700-1600/0800-1700/0900-1700.

Duties include; 

  • Taking inbound customer calls
  • Making outbound customer calls 
  • Managing customer enquiries 
  • Updating customers on orders 
  • Updating compueter systems & records 
  • Taking customer enquiries on products
  • Updating computer records
  • Updating client records 
Applicants should have;
Excellent verbal & written English 
Good telephone manner
Previous experience in a similar role is beneficial 
 
Immediate starts please call gap personnel on 01702 987900 or email cv to Southend@gap-personnel.com