Customer Service Team Leader

Location: Swindon
Job Type: Permanent
Salary: £21,000
Reference: SWCSTL


The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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gap professional are operating as an employment agency on behalf of its client. 
Permanent

Location: Swindon 
Hours of work: 8.30am-5.00pm Monday to Friday 
Salary: £21,000 
Start Date: Ideally prior to 26th April 2019

We are looking for an experienced Team Leader with the ability to supervise a team of Customer Service Advisors who are responsible for providing an excellent front line customer support service.

You will act as an escalation point for queries advisors are unable to resolve first hand as well as supporting the business with the recruitment, training and development of the customer service team.

This position will be reporting directly to the Business Manager and providing additional support to them where required.

Experience, attributes & skills sought:

  • Team Leader experience within a Customer Service environment
  • Excellent communication and customer care skills
  • Have the ability to multi task
  • Assertive

Closing date is 03 May 2019

To Apply please follow the application process for the site this job is advertised on or email your CV