Night Shift Technical Agents

Location: Swindon
Job Type: Temporary
Salary: 10 - 10 hour
Reference: crswta
Contact Name: Christina Reitmeier

Gap personnel acting as an employment business are currently recruiting for Night Shift Technical Agents on a temporary ongoing basis based in Swindon.


Pay rate: £10.71 per hour with overtime available


Shifts vary and you will be covering 12 hour shifts 5 out of 7 days in between 1800-0600


Main duties:


• You will be responsible for liaising with customers based in Australia and the US providing 1st line support.


• Answering technical queries on various products such as home goods, sim cards, hardware/software and appliances.


• You will be expected to answer queries via email and telephone.


• Maintain a high level of customer service at all times.


• Ensure CRM system is up to date.



The ideal candidate:


• Be available immediately


• Have strong communication skills


• Have a solid understanding of IT and general Technical knowledge, and be able to demonstrate proof of this by passing a test


• Ability to work under pressure and to targets/deadlines

• Knowledge within computer networks & hardware



These roles are interviewing immediately with a start ASAP.



If interested please email a CV

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