Night Shift Technical Agents

Location: Swindon
Job Type: Temp to Perm
Salary: £10.76
Reference: SWICRTA2
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Gap Personnel acting as an employment business are currently recruiting for night shift technical agents on a temporary ongoing basis based in Swindon.

Pay rate: £10.76 per hour with overtime available

You will be working 5 days out of 7, and shift times can vary between 1800 - 0600.

Main duties:

• You will be responsible for liaising with customers based in Australia and the US providing 1st line support.
• Answering technical queries on various products such as home goods, sim cards, hardware/software and appliances.
• Answering queries via email and telephone.
• Maintain a high level of customer service at all times.
• Ensure CRM system is up to date.

The ideal candidate:

• Be available immediately
• Have strong communication skills
• Have intermediate IT Technical knowledge and/or a keen interest in IT
• Ability to work under pressure and to targets/deadlines
• Solid understanding and knowledge of computer networks & hardware

These roles are interviewing immediately with a start ASAP.

If interested please email a CV.