Night Shift Technical Agents

Gap personnel acting as an employment business are currently recruiting for night shift customer service agents on a temporary ongoing basis based in Swindon.

Pay rate: £10.71 per hour with overtime available

Shifts vary and you will be covering 12 hour shifts 4 out of 7 days inbetween 1800-0600

Main duties:

• You will be responsible for liaising with customers based in Australia and the US providing 1st line support.
• Answering technical queries on various products such as home goods, sim cards, hardware/software and appliances.
• You will be expected to answer queries via email and telephone.
• Maintain a high level of customer service at all times.
• Ensure CRM system is up to date.

The ideal candidate:

• Be available immediately
• Have strong communication skills
• Ideally have basic IT Technical knowledge or a keen interest in IT
• Ability to work under pressure and to targets/deadlines
• Knowledge within computer networks & hardwares

Free on-site parking, on good public transport route, ongoing work and a friendly working atmosphere.

These roles are interviewing immediately with a start ASAP.

gap personnel group is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.