Night Shift Technical Agents

Location: Swindon
Job Type: Temporary
Reference: SWICRTAM
Gap personnel acting as an employment business are currently recruiting for night shift technical agents on a temporary ongoing basis based in Swindon.
Pay rate: £10.71 per hour with overtime available
Shifts vary and you will be covering 12 hour shifts 5 out of 7 days inbetween 1800-0600
Main duties:
• You will be responsible for liaising with customers based in Australia and the US providing 1st line support.
• Answering technical queries on various products such as home goods, sim cards, hardware/software and appliances.
• You will be expected to answer queries via email and telephone.
• Maintain a high level of customer service at all times.
• Ensure CRM system is up to date.
The ideal candidate:
• Be available immediately
• Have strong communication skills
• Ideally have basic IT Technical knowledge or a keen interest in IT
• Ability to work under pressure and to targets/deadlines
• Knowledge within computer networks & hardwares
These roles are interviewing immediately with a start ASAP.
If interested please email a CV to

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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