Night Shift Technical Support Ageny

Location: Swindon
Salary: £9.74
Consultant's Branch: Swindon
Reference: SWICRTAR
Contact Name: Christina Reitmeier

Gap personnel acting as an employment business are currently recruiting for Night Shift Technical Agents on a temporary ongoing basis based in Swindon.

 

Pay rate: £9.74 per hour with overtime available

 

Shifts vary and you will be covering various patterns, 5 out of 7 days in between 2200-1000

 

Main duties:

• You will be responsible for liaising with customers based in Australia and the US providing 1st line support.

• Answering technical queries on various products such as home goods, sim cards, hardware/software and appliances.

• You will be expected to answer queries via email and telephone.

• Maintain a high level of customer service at all times.

• Ensure CRM system is up to date.

 

The ideal candidate:

• Be available immediately

• Have strong communication skills

• Have a solid understanding of IT and general Technical knowledge, and be able to demonstrate proof of this by passing a test

• Ability to work under pressure and to targets/deadlines

• Knowledge within computer networks & hardware

 

These roles are interviewing immediately with a start ASAP.

 

If interested please email a CV to Swindon@gap-personnel.com

gap personnel group is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role!