Technical Agents Day Shift

Location: Swindon
Job Type: Temporary
Salary: 17500 - 17500 year
Reference: swcrta
Contact Name: Christina Reitmeier

Gap Personnel is operating as an employment agency on behalf of it client.

 

Contract: Temporary ongoing

Location: Swindon

Salary: £17,500, overtime will be paid at time and half.

Hours: Monday – Friday 08:00am to 20:00pm, (potentially some weekend work) 37.5 hours per week.

 

Gap Personnel is currently recruiting for Customer Service Technical agents to join their client on a temporary ongoing basis, based in Swindon.

 

Main Responsibilities include:

  • Answering technical queries on various products such as home goods, sim cards, hardware/software and appliances.
  • You will be expected to answer queries via email and telephone.
  • Maintain a high level of customer service at all times.
  • Ensure CRM system is up to date.

 

 Ideal Candidate

  • Must have an excellent technical knowledge for troubleshooting laptops, PCs, TVs and general house hold goods
  • Available immediately
  • Have strong communication skills
  • Have a solid understanding of IT and general Technical knowledge
  • Ability to work under pressure and to targets/deadlines

 

To be considered for this role you will need to pass a technical test in branch which will cover aspects of the position - the technical test is based around questions on computer network and hardware.

 

If interested please email CV’s to christina.reitmeier@gap-personnel.com

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