Technical Agents Day Shift

Location: Swindon
Job Type: Temporary
Salary: 17500 - 17500 year
Reference: swcrta
Contact Name: Christina Reitmeier

Gap Personnel is operating as an employment agency on behalf of it client.


Contract: Temporary ongoing

Location: Swindon

Salary: £17,500, overtime will be paid at time and half.

Hours: Monday – Friday 08:00am to 20:00pm, (potentially some weekend work) 37.5 hours per week.


Gap Personnel is currently recruiting for Customer Service Technical agents to join their client on a temporary ongoing basis, based in Swindon.


Main Responsibilities include:

  • Answering technical queries on various products such as home goods, sim cards, hardware/software and appliances.
  • You will be expected to answer queries via email and telephone.
  • Maintain a high level of customer service at all times.
  • Ensure CRM system is up to date.


 Ideal Candidate

  • Must have an excellent technical knowledge for troubleshooting laptops, PCs, TVs and general house hold goods
  • Available immediately
  • Have strong communication skills
  • Have a solid understanding of IT and general Technical knowledge
  • Ability to work under pressure and to targets/deadlines


To be considered for this role you will need to pass a technical test in branch which will cover aspects of the position - the technical test is based around questions on computer network and hardware.


If interested please email CV’s to

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please click here. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for the interest in this role!