Telesales Representative

Location: Cradley Heath
Salary: £9.90
All adverts are refreshed weekly, applications to be submitted by close of play Friday. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within 1 week of the closing date. Thank you for your interest in this role. gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please click here

We are currently recruiting for Telesales Representatives, to work for our expanding client, based in Cradley Heath!

The role will involve but not be limited to:

  • Contact potential, lapsed or existing customers to inform them about a product or service
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
We are ideally looking for candidates with the below Experience/Qualities:
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
The hours of work will be 8am - 5pm, Monday to Friday. Hourly rate of £9.90 per hour, plus uncapped comission from day one!
If this is a role you would be interested in, please apply online today, and we will be in contact shortly!