Temp IT Engineer

All adverts are refreshed weekly, applications to be submitted by close of play Friday. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within 1 week of the closing date. Thank you for your interest in this role. gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please click here. 

1st Line Helpdesk / Support Technician

£20,000 - £24,000 (circa salary)

Temp on-going

Wrexham

Site Based

gap technical are proud to be representing this global manufacturing business in their search for a 1st Line Helpdesk / Support Technician to work at their facility based near Wrexham

Performance Objectives

• Assist users locally and remotely with desktop issues.
• Ensure a high level of professional customer service is delivered.
• Carry out diagnostics to decide remedial courses of action.
• Provide first-hand support for end users to ensure resolutions are found.
• Back up and transfer of existing user data.
• Handover of devices once configuration and build has been completed.
• Microsoft Office 365 support and good knowledge of Windows operating systems.
• Provide support - manage and maintain the configuration and installation of Laptops, Desktops including patch updates and hardware replacements.
• Assist with General Software installation, Print Server management installation, configuration and the ongoing usability of system hardware and software.
• Support basic networking activities.

Person Specification

• Looking for an enthusiastic individual who is an excellent communicator and has strong abilities to work independently as well as in a team, with a good level of common sense. This role is a mixture of hands on, helpdesk and on-site IT support. With the responsibility of providing day2day hands on support of desktops, responding to technical Helpdesk calls, hardware, printers, set up and builds etc.
• You should be qualified to an IT Level 2 Foundation apprenticeship or Level 3 Apprenticeship or equivalent qualifications, this role would suit someone with 1-2 years IT Support /1st Line experience who is looking to progress their career or graduate (with a genuine interest in IT)

Apply

Please send your CV and call Charlotte at gap technical on 01925 406 525

If you have any questions or are interested in any other opportunities we may have, please do not hesitate to contact on 01925 406 525

This vacancy is being advertised on behalf of gap technical who are operating as an employment agency.

gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.

Closing Date: 25/06/2022

"By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.