Warehouse Operatives

Location: Cambridge
Salary: £8.21 - £8.75
Reference: STNEOTS1
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Job location: St, Neots, Cambridge PE19 8JJ

Environment: Packing & Warehouse facility

Environment Temperature: 12-14 degrees

Contract Type: Temporary on going, possible permanent contract opportunities

Business Area: Packing in either the Online or Bespoke areas

Basic Salary: £8.21 - £8.75 p/h

Hours of work: 06:00-14:00 & 14:00-22:00 rotating shift pattern Monday – Friday; including weekends, holiday entitlement at 28 days per year including Bank holidays which are normal working days for Hotel Chocolat.

Reports to: the relevant gap & Hotel Chocolat Senior Operative and Controller for their appropriate shift/department.

Breaks: 30 minutes per shift – paid

Company overview: The first Hotel Chocolat shop opened in North London in 2004, it was the start of a revolution in British chocolate. Two entrepreneurs Angus Thirlwell and Peter Harris were on a mission to make chocolate exciting again. To date Hotel Chocolat has in excess of 100 shops as well as cafes and restaurants.

Job Purpose: To pack customer orders to plan in a timely fashion, within agreed quality parameters and to work safely as an individual and as part of the team.


Duties and Accountabilities:

·          Arrive on time and be ready for the start of your shift

·          Ensure compliance with all health and safety systems and champion a safe working culture

·          Work to and in line with production control systems

·          Ensure product is produced in line with quality parameters (Specifications)

·          Ensure that good manufacturing practices are maintained at all times

·          Ensure compliance with jewellery and workwear policies

·          Ensure compliance with all health and safety systems

·          Ensure the accurate and timely completion of all paperwork if required

·          To be available as required for training and be open to change as required

·          Support and engage with a culture of Continuous Improvement

·          Engage in a clean as you go approach to drive improved GMP

·          Promote and reinforce the vision and culture of the HC brand and be an ambassador for its values


Key Requirements:

·          Basic English Written and Spoken

·          Basic Numeracy Skills ESOL level 2

·          Self-motivated and able to work as part of a team

·          Manual Dexterity for applying finishing touches to orders including hand tied ribbons and gift cards

·          Attention to detail to ensure excellent product presentation and stability of products during the delivery process

·          Health and Safety awareness

·          Knowledge of basic Food Hygiene and qualifications

·          Previous food factory experience is desirable but not essential. Full training provided.


Person Specification:

·          Be enthusiastic and conscientious, with the ability to learn and work as part of a team

·          Demonstrate basic PC skills, good inter-personal and communication skills, which are essential to the performance of the role

·          Ensuring quality and hygiene standards are adhered to at all times

·          Be comfortable wearing personal protective equipment, and follow instructions from the management team

·          Have the ability to work reasonable additional hours as requested which will include Saturdays and Sundays during peak period



·         Hotel Chocolat prides themselves on training, developing and recruiting from within. So there are plenty of opportunities for progression for those that apply themselves.