Aftersales Admin Assistant

Are you looking for work in Hawarden(CH5)? We are proud to be recruiting for an Aftersales Admin Assistant for our well established client on a Temporary basis.

 

Reporting to the Aftersales Department is essential for providing quality administrative support. This includes assisting with customer-related tasks, being the first point of contact for customers via emails and calls, creating internal documents and folder structures for the spares log. Additionally, the role involves handling preliminary requirements for export trade approvals and other general administrative tasks.

 

Pay & Hours of Work:

·         Monday to Friday – 8am – 4pm, 8:30am – 4:30pm or 9:00am – 5:00pm.

·         £12.31 per hour

 

Responsibilities:

·         Sending enquiry holder emails to customers

·         Handling Export Trade Approval Sanction requests

·         Completing Export Trade Approval questionnaires as required

·         Creating and maintaining the Spares Log folder and spreadsheet

·         Submitting export trade approval requests to the legal department

·         Providing general order updates to customers

·         Chasing lead times from production when necessary

 

Person Specification:

·         Strong computer skills  & proficiency in Word and Excel

·         Experience with CRM systems

·        Coaching, budgeting & problem solving skills

·         Excellent organizational skills and attention to detail

·         Strong customer service skills - Good telephone manners and typing skills

·         Attention to detail

·         Ability to remain productive under pressure

·         Flexibility and adaptability

·         Integrity and cooperation

 

The role is office-based with no travel or off-site work required

 

If you feel you are the right candidate for the Aftersales admin assistant, please send your CV through to flint@gap-personnel.com or call us on 01352 762213!

 

Closing Date: 24/01/2025