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Customer Care Executive

Job description
  • Ystrad Mynach, Caerphilly, Wales
  • Permanent,
  • Facilities management,
  • CCYMMH
  • 29/01/2024
Job description

We are currently looking to recruit a perm Customer Care executive/Telesales Advisor for our client to work within the sales department following up warm leads, generating new business and to support business growth.

Salary: £21,500 per annum + commission

Monday - Friday

8:30 – 17:00 with 1 hour for lunch

Key Accountabilities/ Skills & Attributes

  • Telesales and account management experience essential.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Target driven.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service.
  • Answer questions about products and/or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders/quotations in an accurate manner

Benefits

  • Company offers free car parking
  • Free Tea and Coffee
  • Free Gym Membership

Successful candidates will be a pro-active team worker, liaising and co-operating with all members of staff. Operate within the confines of company policy and procedure requirements, including integrity and confidentiality in respect of the business. Abide by health and safety legislation in respect of yourself and others.

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