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Customer Service

Job description
  • Exeter, Devon, England
  • Permanent,
  • undefined,
  • CS/EXE/REC
  • 23/03/2026
Job description

Customer Service
Location: Marsh Barton, Exeter
Salary: £29,000 per annum
Hours: Monday to Friday, 8:00am – 5:00pm

The Role
We are looking for a Customer Service Administrator to join a busy and friendly team based in Marsh Barton. This is a key position supporting both customers and internal operations, helping to ensure everything runs smoothly day-to-day.

Responsibilities

  • Handling incoming customer enquiries via phone and email
  • Processing orders and updating internal systems
  • Coordinating with internal teams to ensure timely service delivery
  • Managing customer records and documentation
  • Resolving queries in a professional and efficient manner
  • Providing general administrative support to the team

Requirements

  • Previous experience in a customer service or administrative role
  • Excellent communication skills, both written and verbal
  • Strong organisational skills and attention to detail
  • Confident using Microsoft Office and internal systems
  • A proactive and positive attitude with the ability to work as part of a team

What’s on Offer

  • Salary of £29,000
  • Monday to Friday working hours (no weekends)
  • Friendly and supportive working environment
  • Life assurance cover
  • Free Employee Assistance Scheme
  • Opportunities for development and progression

Apply now if you are organised, personable, and enjoy working in a fast-paced environment.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business.gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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