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Customer Service Advisor

Job description
  • Exeter, Devon, England
  • Permanent,
  • Other Blue Collar Industrial,
  • custadexe
  • 27/03/2024
Job description

Customer Service Adviser

Exeter, Devon

Permanent Opportunity

gap personnel Exeter, are currently recruiting for a Customer Service Advisor based in Exeter, Devon. This role is easily accessible via Public Transport.

Do you want to join an award-winning Insurance Brand where providing excellent customer service has been at the heart of the business for over 110 years.

We are looking for a candidate that can deliver a premium and efficient service to a full customer service base.

As a Customer Service Advisor your duties will include:

  • Maintain high levels of communication.
  • Maintain customer / account details.
  • Taking inbound calls
  • Managing and amending changes to customer policies.
  • Cross selling of insurance policies.

About You:

  • Certified CII (Preferred)
  • Microsoft Office Competent
  • Selling or Cross-Selling experience
  • Strong level of Customer Service

Working Hours & Pay:

  • Hours: Monday to Friday, 0900am – 1700pm 
  • £25,000 per annum


  • Free Onsite Parking
  • Training opportunities to gain relevant licences.

Key skills; Office Administration, Customer Service, Microsoft, Cross-Selling, Selling

Successful candidates will be pro-active team workers, liaising and co-operating with all members of staff. Operate within the confines of company policy and procedure requirements, including integrity and confidentiality in respect of the business. Abide by health and safety legislation in respect of yourself and others.

Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don’t have a CV? Call the office on 01392 273665 and we will help you with your registration.

gap personnel is operating as a recruitment business

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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