Receptionist

We are seeking someon who can provide high-level administrative, organisational, and clerical support to ensure the effective delivery of office operations and support services. This is a temporary role for 10 weeks initially. 

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Principal Responsibilities

• Meet visitors who come into reception, ensuring professional customer service at all times.

• Coordinate and support events and meetings as required.

• Manage manual and computerised records and information systems efficiently.

• Provide administrative and organisational support to staff and management.

• Process invoices, manage coding sheets, and monitor expenditure through budget spreadsheets.

• Maintain petty cash records responsibly when required.

• Provide guidance and support to colleagues and other staff.

• Arrange, attend, and actively participate in meetings, training, and performance development activities.

• Maintain strict confidentiality at all times.

• Provide cover for colleagues at a comparable or higher grade during periods of absence (e.g. holidays, sickness).

• Undertake other relevant duties as directed by the Line Manager.

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Qualifications and Experience

Essential:

• 5 GCSEs (Grades A–C) or equivalent, including Maths and English.

• NVQ Level 3 or equivalent qualification or experience in a relevant discipline.

• Excellent numeracy and literacy skills.

• Excellent IT skills, including word processing, spreadsheets, and database management.

 

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Knowledge and Skills

• Effective and confident use of ICT and other specialist software/resources.

• Full working knowledge of relevant policies, codes of practice, and awareness of relevant legislation.

• Strong communication skills—verbal, written, and digital.

• Proven ability to plan, prioritise, and deliver workload effectively.

• Ability to work both independently and collaboratively as part of a team.

• Strong problem-solving and organisational skills.

• Commitment to continuous learning and self-development.

• Accuracy and attention to detail in all aspects of work.

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Personal Qualities

• Professional, approachable, and customer-focused manner.

• High level of integrity and respect for confidentiality.

• Flexible and adaptable approach to changing priorities.

• Reliable, self-motivated, and proactive.

• Empathy with Welsh language and culture.

Desirable:

• Ability to understand or communicate in Welsh.