Sales/Customer Service Advisor

Job Role: Production Planning Administrator

Location: Sowton Industrial Estate, Exeter

Pay Rate: £11.17ph

Contract Length: Temporary, initially a 2-month contract, may be extended

gap personnel working in partnership with Gazco in Exeter are looking for a Production Planning Administrator. The role will be located in Exeter, Sowton Industrial Estate. Our client is offering immediate start and work until the end of March 2023, with a possibility of extension of the term.

This role will require you to contribute to a high level of administrative support to the production management team. The successful candidate will be IT literate, a great communicator, organised and be able to work well under pressure and to strict deadlines.

The successful candidate will take responsibility for:

• Provide quality resource and support to the Planning Team.
• Support where necessary the various IT systems (IBS, Tensor, EQMS).
• Ensure an accurate filing system of all documents is maintained.
• Provide help and assistance with any other administrative duties as and when required.

A successful candidate should:

• Be proficient in using Excel and Microsoft Office Apps
• Have great communication skills, both written and verbal
• Have good attention to detail
• Be available for immediate start

Working hours and pay rate are:

• Monday to Friday, 8am – 4.30pm (some flexibility on start time available)
• Basic hourly pay rate - £11.17 per hour

To be considered for this role you must be available to start work with immediate effect and be available throughout the term of the assignment.

Successful candidates we be a pro-active team worker, liaising and co-operating with all members of staff. Operate within the confines of company policy and procedure requirements, including integrity and confidentiality in respect of the business. Abide by health and safety legislation in respect of yourself and others.

Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don’t have a CV? Call the office on 01392 273665 and we will help you with your registration.

Customer Service & Sales Executive

£22k per annum  

Monday - Friday / 9am – 5:30pm  

Wrexham

Own transport essential

Our client based in Wrexham area is currently recruiting a Customer Service & Sales Executive to join their team on a permanent basis.  The purpose of this role is to ensure all customer satisfaction is achieved. Effectively bridging the gap between the Sales Team, internal & external customers, Finance, Logistics and related departments within the company to ensure the smooth completion of an end-to-end process.  Due to the location of the business own transport is essential.

Performance Objectives

• Ensure customer delight.
• Cross-selling or up-selling products as & when necessary.
• Identify opportunities, produce leads, and book appointments for the sales teams while developing high quality leads.
• Proactively follow up with customers in conjunction with key account managers.
• Identify and follow up opportunities with companies who are not already on the database and generate new business leads as required.
• Work closely with the sales team to assist with their customer’s sales objectives.
• Work effectively with all departments within the company to ensure customer requirements are met.
• Customer service plays a key part of the day-to-day role which is in integral part of the business.
• Respond to complaints from customers and give after-sales support when required.
• Regularly update customer database.

Person Specification

• GCSE grade C or above or international equivalent.
• Proficient in MS Office, specifically Excel skills. Familiarity in SAP or SAGE will be preferred.
• Confident in liaising with internal and external customers.
• Familiarity in similar roles with CRM systems and practices.
• Excellent communication and presentation skills.
• Strong telephone manners and listening skills.
• Ability to multi-task, prioritise, and manage time effectively.
• Ability to think independently, assumes accountability.
• Own transport is essential.
• Proven customer support experience or experience as a customer service representative
• Resilient – ability to deal with pressurised situations and demanding customers.
• A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount.

To apply please call gap personnel Wrexham branch on 01978 366666 alternatively, send your CV to rebecca.brown@gap-personnel.com

gap personnel group is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

HR & Payroll Assistant

£29k - £32k per annum

Monday – Thursday 8am–4:30pm / Friday 8am–1pm  

Wrexham

Based in Wrexham, an opportunity has arisen to join an established and internationally renowned manufacturing company on a permanent basis, working within our clients HR Department reporting to the HR Manager.

Performance Objectives

• The job holder will predominantly administer payroll, pensions, day to day time and attendance, complete journal entries and a variety of internal reports.
• However, as part of a busy HR team, additional general HR duties and analysis will be required.
• Tasks will also include working as part of a team to implement new time and attendance, and HR systems.
• As a key team member working on the development and implementation of new payroll and HR systems, innovative and creative thinking is essential.

Person Specification

Essential

• Educated to GCSE level in Maths and English (or equivalent).
• Payroll experience on Sage Payroll.
• Intermediate Excel skills.
• Generalist HR and payroll experience.
• Good communicator, competent at liaising with colleagues in different departments, in a variety of circumstances.
• Proficient in payroll in order to run three payrolls per month on Sage Payroll, with support from the HR and Payroll Manager.
• Flexible team player, willing to assist colleagues with a range of HR and payroll duties.

Desirable

• Payroll qualification.
• Manufacturing sector experience.
• CIPD qualification.
• Payroll processing at year end experience.

Benefits

• Flexible working hours.
• Employer contributory pension scheme.
• Educational sponsorship.
• Attendance bonus and long service awards.
• Sports & Social club for discounted events tickets and prize draws
• Subsidised canteen.
• Onsite parking.

To apply please call gap personnel Wrexham branch on 01978 366666 alternatively, send your CV to rebecca.brown@gap-personnel.com

gap personnel group is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

HR Manager

£45,000 - £50,000 per annum

Monday - Friday / 8am – 5pm  

Various Manufacturing Sites within the North East Wales Region

Our client is looking for a Human Resources Manager to deliver an operational Human Resources service to our client’s Advanced Manufacturing Sites. You will be required to implement, improve and maintain Human Resources processes and procedures, helping to create a workforce fit for purpose and an employment platform which meets current and future strategic business needs.

Performance Objectives

• Manage the full Human Resource function for your nominated site, being the first point of contact for Human Resource issues, providing a timely and comprehensive service to all key stakeholders.
• Manage all key HR processes in a timely and professional manner ensuring that the company is acting in accordance with the law, the Employee Handbook, all relevant contracts of employment and the ACAS code of practice.
• Manage production operative and staff recruitment for your nominated site. Ensure production staffing levels are 100% aligned with manufacturing output plans. Ensure that high quality staff are recruited in line with the requirements of departmental leads.
• Lead on employee retention initiatives. Ensure all employees leaving the business have a full exit interview. Analyse and report on trends and develop interventions to ensure that the best talent is retained within the business.
• Take a leading role on Training and Development initiatives. Ensure all employees are given a comprehensive induction and training that is fit for purpose and aligned to the role that they will be completing in the business. Ensure that training records are updated and completed.
• Mentor and support Team Leaders and Line Managers – giving them the skills and tools required to deal with Human Resources issues, whilst always retaining oversight and control and ensuring compliance and best practice.
• Develop cross functional co-operation and knowledge to manage the needs of all stakeholders. Align with the objectives of the business and ensure that Human Resource activity is aligned with manufacturing objectives and Senior Management led business objectives.
• Attend Works Forum meetings to ensure that employees are engaged with actively. Understand the needs and requirements of the employees and how this can be accommodated and supported within a safe and efficient manufacturing environment.
• Champion all health & safety standards from a Human Resources perspective to ensure they are met or exceeded.
• Submit a monthly Human Resources Site report, completing all data and KPI requirements. Ensure that all data submitted is fully auditable.
• Ensure members of your Human Resources Team understand their roles and accountability, working in a collaborative manner.  Ensure that the Human Resources team is encouraged to maintain its own professional development and that the working environment is an acknowledged centre of excellence that other departments come to and work with for the achievement of shared company goals.

Person Specification

• Experience of working within Manufacturing would be ideal.
• Candidates should possess a good level of general education and will ideally hold a CIPD qualification.
• The successful candidate will also be able to demonstrate excellent communication and inter-personal skills together with a "team player" approach.
• Experience of working within a similar role.

To apply please call gap personnel Wrexham branch on 01978 366666 alternatively, send your CV to rebecca.brown@gap-personnel.com

gap personnel group is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

HR Advisor

£25,000 - £30,000 per annum

Monday - Friday / 8am – 5pm  

Various Manufacturing Sites within the North East Wales Region

Our client is looking for a Human Resources Advisor to deliver an operational Human Resources service to our client’s Advanced Manufacturing Sites by following established Human Resources processes and procedures, ensuring full compliance and best practice is achieved.

Performance Objectives

• Provide a HR service for your nominated site, being one of the first points of contact for Human Resource issues, providing a timely and comprehensive service to all key stakeholders.
• Follow all key HR processes in a timely and professional manner ensuring that the company is acting in accordance with the law, the Employee Handbook, all relevant contracts of employment and the ACAS code of practice.
• Administer and engage in production operative and staff recruitment for your nominated site. Ensure that your recruitment plans for production staff are 100% aligned with manufacturing output plans.
• Ensure all employees leaving the business have a full exit interview. Analyse and report on trends relating to employee retention.
• Support Training and Development initiatives. Ensure all employees are given a comprehensive induction and training that is fit for purpose and aligned to the role that they will be completing in the business. Ensure that training records are updated and completed.
• Work with Team Leaders and Line Managers – providing a HR service, providing advice and escalating issues that are beyond your skills, experience or knowledge.
• Attend Works Forum meetings, document minutes and ensure that employees are engaged with actively. Understand the needs and requirements of the employees and how this can be accommodated and supported within a safe and efficient manufacturing environment.
• Champion all health & safety standards from a Human Resources perspective to ensure they are met.
• Support the process of submitting a monthly Human Resources Site report, by providing auditable data.
• Escalate risks, non-compliance, concerns and deficiencies to the HR Manager and ensure that these are rectified.
• Be proactive in keeping up to date with developments affecting your role and commit to your own professional development, utilising the tools provided to you by the business.

Person Specification

• Communicating effectively (both oral and written).
• Ability to build trust with employees at all levels.
• Ability to gather, analyse and distribute information.
• Understand HR related issues.
• Ability to deal with information sensitively and confidentially.
• 4 years generalist HR administration and advisory experience ideally gained in a manufacturing environment.

• High degree of organisational awareness.
• Working to deadlines and under pressure.
• Problem solving and conflict management.
• Planning and organisational skills.
• Educated to Higher or A- Level.
• Developed knowledge of local employment legislation.
• Knowledge of best practice procedures.
• Microsoft packages especially Word and Excel, PowerPoint.

To apply please call gap personnel Wrexham branch on 01978 366666 alternatively, send your CV to rebecca.brown@gap-personnel.com

gap personnel group is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

NEW ROLE - WREXHAM

An exciting new position has arisen for an Administrator with Payroll experience within my client's busy HR Department based in Wrexham

Duties

• The job holder will be predominantly administering payroll
• Running 3 payrolls per month using Sage
• Responsible for Pensions and the day to day documentation of it
• Working within a busy HR Team, you will also be responsible for contributing towards all HR Administrative duties
• Bringing your HR and Payroll knowledge to the department
•  

Skills

• ,Innovative and creative thinking is essential.
•  Educated to GCSE level in Maths and English (or equivalent).
• Payroll experience on Sage Payroll including year-end.
• CIPD qualification.
• Generalist HR and payroll experience.
• Good communicator, competent at liaising with colleagues in different departments, in a variety of circumstances.
• Be able to use Sage
• Flexible team player, willing to assist colleagues with a range of HR and payroll duties.

Desirable

• Payroll qualification.
• • Manufacturing sector experience

Hours of work 

Mon-Thur 8am-4.30pm and early finish on Fridays

gap personnel are operating as an Employment Agency. For more information on the above role, please contact our office on 01978 366666

Warehouse Operatives – Holmewood, Chesterfield

£10.62 ph and days shifts 8.00-16.00

Our client based on the Holmewood Industrial Estate are looking to hire new warehouse staff to work within their new site which distributes hygiene products (shampoo, shower gels, cosmetics) internationally to customers.

The company offers friendly shift hours with no shift cancelation and a fixed full time Monday - Friday rota.

Pay Rate:

£10.62 PH + OT at 1.5x or 2x depending on the hours

Hours:

08:00 - 16:00 Monday to Friday

The job role:

On a day-to-day basis you will be involved in:

• Relabeling items with correct information
• Pallet work - breaking down and allocation the stock
• Rework and repackaging to suit specific destinations

We welcome applications from candidates with a warehousing/production background

Please apply here, you will receive a call back from our Nottingham branch (0115 934 7000)

Warehouse administrator – Chesterfield, Holmewood

£11.19ph - Monday to Friday 08:00-16:00

Our client based in Holmewood, are looking for a keen warehouse administrator who is able to be adaptive and get stuck in where needed. They are looking for someone who is switched on and can work at a fast paste. The site distribute all different kinds of cosmetic products such as shampoo, makeup plus a lot more all over the world.

Hours and Payrate:

You will be working Monday to Friday 08:00-16:00 at a payrate of £11.19ph.

Overtime is at 1.5x or 2x depending on the hours.

Job role:

• Assisting the team to achieve the KPIS’s to meet the goals
• Allocating and releasing orders
• Booking in goods to the correct warehouses
• Conduct daily checks on shipment and delivery dates of the products
• Organise and book transport for all deliveries

If you would be interested in becoming part of their team then please apply here or call our branch on 01159347000.

Put a new stitch onto your career working as a Sewing Machinist with this new role. It is Monday to Friday and with pay rising up to £12 per hour!

gap personnel require a Sewing Machinist to join our clients busy team working from their factory in Sheffield S20, manufacturing and engineering bespoke fire safety equipment.

Here is a little more information on the role...

Working Monday to Friday, you will be joining a highly reputable family-owned firm. Your duties will be cutting out the individual components required whilst following a pattern, sewing the correct fabric with a machine and following instructions as provided.

As an experience sewing machinist you will be used to working to deadlines, have a high attention to detail and be capable of self-checking your own work.

This role is a genuine temp to perm.

How much will you get paid as a Sewing Machinist?

• £10.00 per hour - £12.00 per hour
• Regular overtime available

What would your shifts be as a Sewing Machinist?

• Monday to Thursday 07:30 – 16:30
• Friday 07:30 – 13:00

What else would you need to know?

• We are looking for at least 1 person to join their friendly team
• Free Parking                                    YES
• Public Transport Nearby               YES
• Overtime                                         YES
• Friendly Environment                    YES
• Early Friday Finish                           YES
• Temp to Perm                                  YES

When can you start?

Apply on here or email your CV, full name and contact number to rotherhamjobs@gap-personnel.com

Closing date for this role:

14 days from post date

Who are gap personnel?

Originally founded in 1998, we are now one of the top five largest industrial providers in the UK, supplying temporary, contract and permanent workers to companies across industrial, commercial, technical, construction, fmcg and healthcare sectors. We offer nationwide coverage through high-street branches, specialist divisions and onsite managed solutions. With a turnover of almost £200 million in 2019, we currently payroll in excess of 12,000 temporary workers each week and cover more than 3 million shifts per year.

Based in the Chorley area and looking for work? 

We have the job for you! 

We are looking for an experienced FLT Reach and Counterbalance driver / Warehouse operative.

Warehouse operatives: role will include general warehouse duties, order picking, scanning, packing.

FLT drivers: role will include loading and unloading trailers, moving stock around the warehouse into racking locations, picking, outdoor duties

Valid Reach truck and Counterbalance license is essential

Contract: Temporary to permanent

Shifts & pay: Monday to Friday (6 am–2pm / 2pm-10pm) – rotating every 2 weeks - £11.07 p/h including shift allowance.

Interested? Call us on 01254915000! 

BRAND NEW SITE WITH GREAT SITE FACILITIES

NIGHTS FLT COUNTERBALANCE DRIVER NEEDED - DORDON TAMWORTH

SUNDAY TO THURSDAY AND TUESDAY TO SATURDAY SHIFTS

22.00-06.00- 30 MIN BREAK

£13.80PH PLUS OVER TIME @ £17.25ph

*TEMP TO PERM OPPORTUNITY*

We are working with a BRAND-NEW site based in the Dordon, Tamworth B781TX  area and we are looking for Counterbalance FLT Drivers for this fantastic opportunity.

This company is an international company with a friendly and approachable team leaders and management team.

The schedule for this role is every Tuesday-Saturday night shifts- £13.80 per hour with the opportunity for over time at an enhanced rate at £17.25ph

What this role includes:

• Loading and unloading stock from lorries
• Moving the stock around the warehouse to make more room
• Operating FLT Counterbalance Trucks

**You will need a valid FLT counterbalance license to apply**

Something great about this company is that they don’t believe staff should have to pay for their meals during shifts so… all meals are provided free of charge; all you must do is choose what you want from the menu!

There are a lot of other benefits that come along with this role such as:

• Private medical insurance
• Private dental insurance
• Pension scheme with option for 5% employee, 10% employer
• Bonus Scheme
• Online and high street discounts
• 25 Days annual leave plus 8 bank holidays!
• Death in service policy
• Staff discounts
• Reward and recognition platforms
• Opportunities for extended training on different Trucks

After 12 weeks there is an opportunity to go permanent which all of the above applies to^^

Candidates will be required to take a drugs and alcohol test before undertaking 1 week of training shifts on days. 

If you are interested in this role then please call 01159347000 or apply here.