Account Manager

£25k- £27k per year
Posted: 14 November 2022
Expires: 14 December 2022

Job Title: Account Manager

Locations: Blackburn

Salary: £25k- £27k

As part of our ongoing commitment to delivering exceptional service to our clients a post has become available for an Account Manager

The primary objective of this role is to maximise the revenue opportunities within the branch through a consultative approach in order to attract and retain business whilst upholding the company’s compliance standards and legislative requirements. Building strong relationships with the clients and candidates whilst always demonstrating the company values.

Key Tasks Include:

  • Securing new business opportunities
  • Managing a desk of temporary workers
  • Managing clients and delivering high standards of customer service
  • Administration & Compliance
  • Recording and analysing recruitment activity and data 

  • Taking booking orders from clients and on-site teams.

  • Effectively operates the candidate database / running sheets & job boards to find the right workers for the client’s specification.

  • Ensures that workers are fully briefed regarding role, responsibilities, H&S requirements and any other relevant information before attending the site.

  • Providing out of hours on-call cover on a rota basis covering a 7-day period if business needs so require.

  • Ensuring recruitment campaigns are effective and all recruitment media available are utilised.

  • Advice offered to clients and candidates on pay rates, training and career progression.

  • Supporting the Resourcer with conducting the interviews, assessments and filling bookings.


  • Approachable with good customer service skills and telephone manner
  • Ability to build good rapport with clients, candidates, and the team
  • Good IT skill
  • Ability to work to deadlines whilst under pressure
  • Good attention to detail
  • Ability to plan effectively
  • Teamwork
  • Rational decision maker with the ability to problem solve
  • Ability to meet set KPI’s
  • Able to follow set processes confidently
  • Excellent administration skills


  • Approaches all professional relationships in a consultative manner
  • Prioritises tasks without hesitation
  • Shows initiative and responsibility of their own tasks
  • Methodical and hands-on approach to duties
  • Highly organised and efficient, tactile, and confident in dealing with clients and candidates
  • Adaptable with high levels of resilience developed
  • Results and goal orientated


  • 40 hours per week
  • Monday – Friday with flexibility during peak times
  • Basic Salary £25k - £27k DOE
  • Uncapped bonus structure
  • 25 days holiday plus bank holidays
  • One extra day off for your Birthday
  • Training and development plan
  • Progression opportunities
  • Pension plan
  • Free tea and coffee

If you are interested in applying for this position, please send your CV to or for a confidential discussion please contact me on 07808 558724

Please note
If this job is a temporary role, gap personnel is operating as the employment business. If this role is permanent, gap personnel is operating as the employment agency. All adverts are refreshed weekly, applications to be submitted by close of play Friday.
Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within one week of the closing date. gap personnel group are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. Here’s our full privacy policy: Thank you for your interest in this role.


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