Customer Service Adivser

gap personnel (operating as an employment business) are currently recruiting for a Customer Service Adviser to join a busy team in a well-established client in Newport. Customer Service Advisor

Do you have a passion for helping others and like the idea of supporting a branded play & entertainment company that creates toys and entertainment that make the world smile? We have an opportunity for a temporary Customer Service advisor to join our team! You will work under the direction of the Consumer Care Manager and be responsible for handling a broad range of methods of contact in a fast-paced environment. You are equally adept at accurately documenting consumer issues while providing outstanding service. A strong customer service mentality and the ability to readily and positively adapt to change and innovation are required. We will train you on our products and systems.

A day in the life of a Customer Service Advisor:

• Effectively communicate with Consumers, fans and collectors via telephone, email and online chat.
• Actively listen to the customer and build rapport in order to troubleshoot and resolve concerns.
• Provide outstanding service with every transaction.
• Maintain in-depth knowledge of all products and promotions.
• Identify and properly call out potential trends.

What you'll bring:

• Customer service experience preferred.
• Knowledge of Microsoft Office Applications.
• Self-starter with strong problem-solving skills.
• Strong interpersonal, oral and written communication skills.
• Solid understanding of PC and Mac with fluency in computer navigation.
• Strong organizational and time management skills with a high attention to detail.
• Ability to multi-task in a fast-paced environment.

Shifts: Monday-Thursday 08:30-17:00, Friday 08:45-16:00

Benefits:

-Weekly Pay

-Parking on site

-Canteen on site

-Discounted Products

To apply, please submit your CV or alternatively please call gap personnel on: 01443 843 499

Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job.

Closing Date for application’s is the 20th August 2022.

Administrator/ office Assistant Full-time

West Meadows, Derby

7.15-17.00 -Monday to Thursday  (off every Friday,Saturday,Sunday)

The role will involve providing admin support to our departments including HR, accounts and Health and Safety.

 Duties will include:

• Collating wages for our hourly paid employees on a weekly basis in a timely manner using in house systems
• Using templates to send letters to employees
• Completing paperwork with new employees
• Logging and monitoring holidays for all employees
• Support with Building Maintenance, such as arranging visits from external companies to conduct testing and surveys where necessary
• Full support of the purchasing role, including raising Purchase Orders using in house systems and maintaining custom spreadsheets.
• General admin duties including departmental document control

 Person specification / Requirements:

• Strong admin background
• Experience of working in a HR role would be beneficial
• Good computer skills with the ability to update systems accurately and efficiently
• Be flexible in terms of duties

Please call 01159347000 or email nottingham@gap-personnel.com with your CV. 

Gap Personnel are acting as an employment business when recruiting temp to perm

BRAND NEW SITE- WAREHOUSE OPERATIVES NEEDED

HUCKNALL NG15 6XJ

Monday to Friday Day Shifts 06.00-14.00

 £9.80ph overtime up to £19.60ph

No experience needed - immediate start!

Want to work in a lovely clean environment with great canteen with ample car parking, lockers for all and great people? heres the job for you!!

We have vacancies available for enthusiastic individuals for Warehouse Operatives to help join our stationary supplier who supply products for schools and colleges.

What will I be doing?

• Picking and packing items for schools and colleges, think stationary, cleaning products, hygiene items and preparing items for dispatch
• Full training provided, we just want reliability and candidates willing to learn. 

What are the benefits?

• No shift cancellations- full weeks every week!
• Free Tea and Coffee
• Company parties for all
• Free fruit Friday
• Shop floor cooling stations for water breaks
• Smoking shelters and outdoor picnic areas
• Permanent contracts available after 12 weeks

Interested? To apply - please text your NAME and DAYS to 07485329338 and we will call you straight back. 

Or apply online!

We look forward to hearing from you!

We operate as an employment business when recruiting temp and temp to perm.

Administrator 

Pay rate; £10:00-£10.50ph

Hours; Monday to Friday 8:30-17:00

Gap Personnel are looking to expand our internal team and are seeking additional admin support to work amongst the Nottingham team based in Annesley on the Sherwood business park NG15 0DS.

Temporary to start, possibility of a permanent contract in the future. Part time considered.

Role involves:- data input, telephone answering, responding to emails.

Experience needed:- good telephone manner, good pc skills and excellent attention to detail.

Interested;- Please email your CV to nottingham@gap-personnel.com subjecting 'Administrator role'

Immediate start for the right candidate.

Job Title: Auto Insert Operator

Location: Technology Park, Newbridge

Pay Rate: £21600 plus pension

Contract:  Permanent

ARE YOU AN EXPERIENCED AUTO INSERT OPERATOR? LOOKING FOR A CHANGE IN YOUR CAREER?

gap personnel Cardiff, are currently recruiting for a Auto Insert Operator.

You will be joining a world class provider of contract manufacturing services, developing supply chain solutions that enable customers' products to get to market faster, at an optimised total acquisition cost in conjunction with unsurpassed levels of quality.

As a Auto Insert Operator you will be expected to run the machine as well as complete admin for production needs.

Duties:

• Operate Axial/ Radial machine’s to achieve good quality & productivity.
• Kit and de-kit as required by the department Supervisor.
• Manually inspect PCBs to ensure they meet the required quality standard.
• Serialise pcb’s and update the relevant databases with correct information.
• Ensure full traceability of tray unit material from data input via FujiTrax software.
• Ability to understand SWP’s
• Print and affix labels to PCB’s
• Program and operate the 3D printer
• Organise and monitor material, using FujiTrax software.
• Engage in cross training on other A.I Machinery if required.
• Adhere to all ESD procedures.
• Achieve and maintain 5s housekeeping for area.
• Any other duties deemed necessary

Ideal candidate will have:

• Good numeracy and literacy skills (essential)
• Full Understanding of Axial & Radial Processes (essential)
• IPC Trained (desirable)
• PC literate – Microsoft Access/Excel (desirable)
• Resistor colour code competent (desirable)

Available shift patterns & Benefits:

• 8am until 5pm Monday to Thursday and 8am until 1pm Friday.
• Pension
• Cash plan healthcare
• Death in service cover of 6x annual salary

Successful candidates will be a pro-active team worker, liaising and co-operating with all members of staff. Operate within the confines of company policy and procedure requirements, including integrity and confidentiality in respect of the business. Abide by health and safety legislation in respect of yourself and others.

Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact. Don’t have a CV? Call the office on 01443 843499 and the team will help you with your registration.

gap personnel is acting as an employment agency

Are you looking for Monday to Friday work?

Our client, a world leading entertainment company based in Newport are recruiting for 5* Warehouse Team Members on a temporary ongoing basis.

The client has an engaging culture, holds events for all the workforce & this includes cinema days out, discount toy days, charity events, Christmas dinner & many other company events throughout the year

Shifts; Monday to Thursday, 08:00-16:15, 13:15 Finish on a Friday + Weekend Overtime 

Basic Pay £9.55 for first 37.5 hours, overtime rates of £14.32 after 37.5 hours & Saturdays, Sundays are paid at £19.10 per hour

Start Date: ASAP

Duties to include:

-Unloading containers

-Assisting in General Warehouse Duties

-Maintaining high levels of cleanliness

-Maintaining a safe working environment

-Performing array of duties such as receiving and processing incoming stock

-Check for damaged or missing items and assisting with unloading vehicles.

-Sorting and placing materials or items onto trays.

-Cleaning and maintaining the warehouse

-Confirm with all safety standards and always use of appropriate PPE.

Benefits

-Monday to Friday work + overtime rates

-Company events, cinema days out, charity says, Christmas dinner

-Pool tables to use free of charge

-Good canteen facilities on site

-Free tea & coffee on site

Successful Candidate will:

-Be a Team player

-Want to join an industry leading team

-Flexible with finish times

To apply, please submit your CV or alternatively please call gap personnel on: 01443 843499

gap personnel group are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job.

Closing Date 9th September.

Are you looking for Monday to Friday work ?

Our client, a world leading entertainment company based in Newport are recruiting for 5* Counterbalance Forklift Drivers on a temporary ongoing basis.

The client has an engaging culture, holds events for all the workforce & this includes cinema days out, discount toy days, charity events, Christmas dinner & many other company events throughout the year. 

Shifts: Monday to Friday, 2pm-10pm + Weekend Overtime

Basic Pay £12.36 for first 37.5 hours, overtime rates of £16.12 after 37.5 hours & Saturdays, Sundays are paid at £21.50 per hour

Duties include:

• Operating Forklift truck to complete stock movements around the warehouse
• Replenishing pick face stock as needed
• Maintain a safe working environment at all times
• Building loads for deliveries
• Loading/unloading containers as needed
• Supporting the warehouse team with all duties as necessary

The successful candidate will:

• Have experience using FLT- can be expired lisence 
• Have previous experience in a similar role
• Be a good team player with all the warehouse staff

Benefits

• Monday to Friday work + overtime rates
• Company events, cinema days out, charity says, Christmas dinner
• Pool tables to use free of charge
• Good canteen facilities on site
• Free tea & coffee on site

Immediate starts available, apply today to be considered.

Gap personnel are operating as an employment business.

Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within 1 week of the closing date. Thank you for your interest in this role. gap personnel group are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please click here.

Closing Date 2nd September.