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Network and Telecoms Engineer

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Job description
  • Norwich, Norfolk, England
  • Temporary,
  • undefined,
  • GAP/DPR/NHS2
  • 25/06/2025
Job description

Network & Telecoms Engineer
Band 6 (Equivalent) | £37,338 – £44,962 pro rata
Location: Norfolk and Norwich University Hospital (NNUH)
Contract: Temporary (3 months initially, potential to extend)
Hours: Full-time, 37.5 hrs/week (Mon–Fri)
Employer: gap personnel (on behalf of the NHS)

About the Role:
We’re seeking a skilled and proactive Network & Telecoms Engineer to design, maintain, and support our Trust’s network, security, and telephony infrastructure. You will lead key projects, provide 2nd/3rd line support, and ensure systems perform optimally in line with SLAs. The role includes on-call duties and requires travel between Trust sites.

Key Responsibilities:

  • Lead design and implementation of network, security, and telephony systems

  • Diagnose and resolve complex infrastructure issues

  • Support IT Service Desk escalations with excellent customer service

  • Monitor network performance and propose improvements using management tools

  • Follow ITIL best practices and assist in service improvements

  • Deputise for the Network Services Manager as needed

Skills & Experience:

  • Strong knowledge of enterprise network, security, and telephony systems

  • Proven troubleshooting and problem-solving skills

  • Experience with network monitoring tools and ITIL practices

  • Excellent communication and organisational skills

  • Ability to work well under pressure and manage priorities

  • Customer-focused ‘can-do’ attitude

  • Commitment to Trust values: PRIDE (People focused, Respect, Integrity, Dedication, Excellence)

How to Apply:
Send your CV to Norwich@gap-personnel.com or call 01603 767617 for more info.

gap personnel is committed to equality and fair recruitment and acts as an employment business on behalf of the NHS.

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business.gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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