Dispenser Pharmacy Technician

Main duties of the job

Clinical:

· Participation in daily preparation of repeat prescriptions to ensure high quality, safe and timely repeat prescribing.

· To perform synchronisation of medication supplies; perform amendments to issue durations of prescriptions to match actual medication use duration; co-ordinate and lead efforts to satisfy medication monitoring requirements; liaise with the administrative team about patient discharge information and clinical letters to perform medication reconciliation

· Respond to medication queries from patients and staff, take appropriate action

· Conducting medication reviews and reconciliation post-hospital discharge.

· Working with the clinical pharmacist and GPs to optimise prescribing.

· Providing advice to patients and staff on safe and effective medicine use.

Systems

· Provide advice to GP's, staff and patients in changes to prescribing, to support the improvement of prescribing safety, quality and cost effectiveness.

· Participate in medication audits and Quality Improvement Projects.

· Plan, develop and support the introduction of new working processes to optimise the quality of prescribing.

Communication and Collaboration

· Liaise with GPs, pharmacists, nurses, and local pharmacies to resolve medication issues and ensure safe transitions of care

· Maintain professional and sensitive communication with patients, considering accessibility and consent

· Contribute to shared learning and consistency across PCN practices.

Audit, Records and Compliance

· Maintain accurate clinical records on EMIS

· Support audits, data collection, and performance reporting

· Uphold confidentiality, data protection, safeguarding, and infection control standards.

Learning and Development

· Maintain GPhC registration and CPD portfolio.

· Engage in supervision, appraisal, and quality improvement activities.

· Participate in staff training, clinical governance, and multidisciplinary education sessions.

General Duties

· Follow policies and procedures, manage workload effectively, and report incidents or complaints promptly.

· Promote equality, diversity, and inclusion in all aspects of work.

· Adhere to health and safety standards and uphold the professional image of the PCN.

Qualifications/experience

· BTEC or NHQ level 3 in Pharmacy Services or equivalent

· Current registration with the General Pharmaceutical Council

· Previous GP Practice experience is desirable

· Good Clinical knowledge

· Excellent communication, interpersonal, and organisational skills.

· The commitment to continue to learn and develop.

· A proactive approach with a strong focus on patient safety and care.

· Competent in using clinical systems and confident with IT.

· Support care home residents with reconciliation, synchronisation, safety training, and medication changes.

· The confidence to work as part of a busy GP practice

· The ability to adapt to be able to convey information to patients and fellow healthcare professionals.