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Sales Administrator
Location: Avonmouth, BS11
Job Role: Sales Administrator
Shifts: Monday – Friday 8-5pm
Salary: £25,000
Role Type: Permanent
gap personnel Bristol are acting as an employment agency are looking to recruit a Sales Administrator to join our global client based in Avonmouth.
As a key member of the aftermarket team, you will be instrumental in ensuring that invoices are completed correctly, a high level of customer service is maintained throughout and attention to detail is key within this role.
The Role
Ensuring all service jobs are validated and invoices in line with company processes and policies
Service jobs are invoiced within 7 days to keep company ‘Work In progress’ levels consistently low and in line with team targets
Managing the process efficiently alongside the Service Controller
Ensuring engineer times are inputted and processed to allow wages to be paid correctly
Providing general support to the service team and answering the phones
Key Responsibilities
Checking all service jobs meet company policies
Raising invoices
Submitting warranty claims using SAP portal
Ensuring systems are updated with the set time frame correctly
Dealing with supplier disputes
Updating machine service histories
Raising credit notes
Carrying out general administrative support duties
Answer the phones and taking messages
Skills
Excellent customer service
Attention to detail
Confident and professional manner
Strong team player
Use of PC and Microsoft packages such as Word and Excel
Understanding of SAP is desired
If you are interested, please get in touch on 0117 911 7111 or click Apply now!
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Recruitment Branch Manager
We are looking to recruit an ambitious Branch Manager to join our Leeds branch.
To maximise revenue opportunities within the branch through a consultative approach with the team to retain & gain new business opportunities to exceed budgeted targets.
This is a gap personnel Leeds branch is established & presents a truly great opportunity to join a growing company that has recently Been awarded Best Companies to work for ‘World Class - 3 Star award’.
Salary £34,000-£45,000 Negotiable depending on experience, car or car allowance, uncapped commission structure + benefits.
Key Priorities of the role are:
Managing a branch to achieve budgeted & non-financial targets
Creating & maximising new business opportunities & negotiating the best commercial terms to add to the profitability of the branch
Writing a business plan to ensure achievement of budgeted targets
Takes an active lead in all branch accounts & ensuring service levels are reviewed, managed & improvements are put in place when needed.
Achievement of agreed targets, financial & non-financial.
Ensuring the team are supported, coached & managed to perform within their roles.
Ensure we operate to compliance standards & all employment legislation
This is a key role within the branch & Yorkshire region, in addition to extensive recruitment experience within a similar role, you will need;
Excellent client management skills, with a track record of retaining business.
Background in developing people within their careers
Good knowledge of the Yorkshire Industrial recruitment market
Ability to attract & recruit candidates in line with our client needs
Have experience of managing clients in challenging times
In return you can expect to work with a Gold Standard Investors in People company, who are recognised as being one of the UK’s Top 4th Independent Industrial Recruiter.
With an annual turnover in excess of £195 million and with ambitious growth plans to exceed £250 million by 2025 you can be assured that we are forward-thinking and believe in developing and training our staff to be the best in the industry.
This is a fantastic opportunity for someone looking to further develop their career & join a growing business that values its people first.
Please apply in the strictest confidence for more details.
Full details
Sales/Customer Service Executive
gap personnel, acting as an employment business, are recruiting for x3 Sales/Customer Service Executives on a permanent basis for our wholesale client based in Wolverhampton (WV6).
This is a very exciting role for an innovative and experienced individual, to grow with us at a time of expansion. Reporting to Senior Sales and Customer Services and being part of friendly team. We are looking for someone who is self-motivated, articulate and customer focused. The main aim of the Customer Services Representative is to provide excellent service and to meet and exceed our customers’ requirements as well as achieving sales growth.
Job Duties
Outbound business to business sales calls to include lapsed customers, new customers (cold calling) and upselling to existing customers.
Processing orders via telephone, fax and email onto a bespoke CRM system.
Processing inbound queries via both telephone and email quickly and professionally.
Support the retention and growth of the customer base by continually liaising with current customers and prospecting for new customers via own initiative or using our call list system.
Regularly updating the customer database to ensure that all details are up-to-date and accurate.
Advising customers of available products and offering alternatives that best fit their needs.
Form meaningful customer relationships through conversations where you identify, understand and meet their needs, providing access to specialist advice where required.
Liaising with warehouse and distribution to ensure orders arrive on time.
Log customer issues as well as responding to and solving customer problems / queries / complaints.
General administrative duties.
Take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably asked.
Ideal Candidates:
You’ll need to be a highly organised, confident and an articulate individual who can work effectively under pressure.
Experienced in business to business sales.
You will need to have good time management skills and able to prioritise your workload.
The ability to work well within a team across a range of people and recognise opportunities to secure increased business on behalf of the Company.
Proficiency with MS Office applications.
Work accurately with attention for detail.
Self-motivated and passionate.
Benefits:
Straight permanent position
£25k per annum + additional £4.5k OTE and bonuses
Internal promotion opportunities
Pay rise after successfully passing probation
Career progression to a Senior position possible after 12 months.
9am till 5.30pm Monday to Friday
Free Parking
Staff Discounts
28 days holiday (including Bank Holidays)
If this is a role you would be interested in, please get in touch on 01902422940 or apply online with your CV
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