OUTBOUND CALL HANDLER

MONDAY TO FRIDAY

08:30- 17:00

This is a great career start for anyone looking to develop their skills and consider a career in Recruitment.

Working for gap personnel, you will join our Leeds team based in Leeds City Centre and support with outbound calls to job applicants, taking their details and booking in appointments.

There is huge scope for the role to develop for a competent individual and provide further career prospects.

The right candidates will have:

- A confident, friendly and professional telephone manner

- Basic IT Skills to utilise our database and book appointments - Microsoft package

- Some experience with outbound calls, ideally some soft sales skills

- Great organisational skills

- Motivation and desire to reach and exceed some basic targets

Please note - This is not a call centre role.

Enjoy working with people?

Looking for a role that gives variety and career opportunities?

We are looking for a strong Administrator to join our team in Leeds City Centre.

Working to support the existing team as we continue to grow, the role will involve:

• Processing RTW documents onto the system
• Meeting and greeting candidates for interview
• Handling and directing inbound calls
• Ensuring the office is kept in a tidy and presentable manner
• Scanning, data entry, maintaining excel spreadsheets
• Placing job adverts online
• Booking candidates for interview
• Additional tasks to support the team

Working 08:30 - 17:00 Monday to Friday

In return we are able to offer an excellent remuneration package to include 25 days holiday plus bank holidays, Extra Day off for on your Birthday, all expenses paid annual Awards Ceremony with fantastic prizes, eyecare voucher scheme, Health Assured Employee Assistance scheme, monthly shout outs recognition platform.

Job Title: Account Manager

Locations: Blackburn

Salary: £25k- £27k

As part of our ongoing commitment to delivering exceptional service to our clients a post has become available for an Account Manager

The primary objective of this role is to maximise the revenue opportunities within the branch through a consultative approach in order to attract and retain business whilst upholding the company’s compliance standards and legislative requirements. Building strong relationships with the clients and candidates whilst always demonstrating the company values.

Key Tasks Include:

• Securing new business opportunities
• Managing a desk of temporary workers
• Managing clients and delivering high standards of customer service
• Administration & Compliance
• Recording and analysing recruitment activity and data 

Skills

• Approachable with good customer service skills and telephone manner
• Ability to build good rapport with clients, candidates, and the team
• Good IT skill
• Ability to work to deadlines whilst under pressure
• Good attention to detail
• Ability to plan effectively
• Teamwork
• Rational decision maker with the ability to problem solve
• Ability to meet set KPI’s
• Able to follow set processes confidently
• Excellent administration skills

Behaviours

• Approaches all professional relationships in a consultative manner
• Prioritises tasks without hesitation
• Shows initiative and responsibility of their own tasks
• Methodical and hands-on approach to duties
• Highly organised and efficient, tactile, and confident in dealing with clients and candidates
• Adaptable with high levels of resilience developed
• Results and goal orientated

Benefits

• 40 hours per week
• Monday – Friday with flexibility during peak times
• Basic Salary £25k - £27k DOE
• Uncapped bonus structure
• 25 days holiday plus bank holidays
• One extra day off for your Birthday
• Training and development plan
• Progression opportunities
• Pension plan
• Free tea and coffee

If you are interested in applying for this position, please send your CV to gina.deehan@gap-personnel.com or for a confidential discussion please contact me on 07808 558724

Recruitment Consultant

Exeter, EX2

Permanent

Up to £26,000per year, OTE £32k

Award Winning Industrial specialist gap personnel are looking to expand our Exeter and South West teams.

Could you be our next Exeter based Recruitment Consultant?

We are looking to recruit an ambitious Recruitment Consultant for our Exeter office as we look to develop our presence across Devon. You may be an existing Recruitment Consultant, an experienced Resourcer, or someone with experience within the sales or account management industry that is ready to take the next step in your career development. gap personnel will provide you with all the tools that you require to be successful – manage your desk like your own business.

The gap personnel Exeter office is well established within the local markets – all we need is a passionate and driven individual who wants to operate across the South West with no 'local branch territory wars’. You will have autonomy in your role with extensive back-office support such as: Marketing, Centralised Compliance Teams, Sales Support, Credit Control, Centralised and Localised Sales Divisions to support you in winning business, Health & Wellbeing & so much more – run the business your way!

Key Priorities of the role are:

• Supporting the branch to achieve budgeted & non-financial targets
• Developing existing relationships within the client base
• Creating & maximising new business opportunities & negotiating the best commercial terms to add to the profitability of the branch
• Support in all branch client accounts & ensuring service levels are reviewed, managed & improvements are put in place when needed.
• Achievement of agreed targets, financial & non-financial.
• Ensure we operate to compliance standards & all employment legislation

 This is a key role within the branch & region, in addition to experience within a similar role, you will need;

• Excellent client management skills, with a track record of growing & retaining business.
• Background in developing people within their careers
• Good knowledge of the Devonshire recruitment market
• Ability to attract & recruit candidates in line with our client needs
• Have experience of managing clients in challenging times
• Have experience winning new business

In return, you can expect to work with a ‘Gold Standard Investors in People’ company, who are recognised as being one of the UK’s Top 4th Independent Industrial Recruiters. With an annual turnover in excess of £200 million and with ambitious growth plans to exceed £250 million by 2022, you can be assured that we are forward-thinking and believe in developing and training our staff to be the best in the industry.

We offer an excellent remuneration package and working conditions and believe in rewarding our employees for their commitment and hard work this includes:

• Salary – Up to £26,000 per annum + bonus
• Full time hours (40 hour week)
• Holiday – 25 Days + Bank Holidays (33 in total) Up to 5 holiday days can be bought per year
• Benefits – Bupa Healthcare, Bupa Dental, 20% enhancement on statutory maternity / paternity, Health Assured cover, Eye care scheme, Birthday day off.
• People are our priority and this is a fantastic opportunity for someone looking to further develop their career & join a growing business that values its people first.

To APPLY, please include an updated CV with correct contact details, and we will be in touch.

Job Title: Account Manager

Locations: Blackburn

Salary: £25k- £27k

As part of our ongoing commitment to delivering exceptional service to our clients a post has become available for an Account Manager

The primary objective of this role is to maximise the revenue opportunities within the branch through a consultative approach in order to attract and retain business whilst upholding the company’s compliance standards and legislative requirements. Building strong relationships with the clients and candidates whilst always demonstrating the company values.

Key Tasks Include:

• Securing new business opportunities
• Managing a desk of temporary workers
• Managing clients and delivering high standards of customer service
• Administration & Compliance
• Recording and analysing recruitment activity and data 

Skills

• Approachable with good customer service skills and telephone manner
• Ability to build good rapport with clients, candidates, and the team
• Good IT skill
• Ability to work to deadlines whilst under pressure
• Good attention to detail
• Ability to plan effectively
• Teamwork
• Rational decision maker with the ability to problem solve
• Ability to meet set KPI’s
• Able to follow set processes confidently
• Excellent administration skills

Behaviours

• Approaches all professional relationships in a consultative manner
• Prioritises tasks without hesitation
• Shows initiative and responsibility of their own tasks
• Methodical and hands-on approach to duties
• Highly organised and efficient, tactile, and confident in dealing with clients and candidates
• Adaptable with high levels of resilience developed
• Results and goal orientated

Benefits

• 40 hours per week
• Monday – Friday with flexibility during peak times
• Basic Salary £25k - £27k DOE
• Uncapped bonus structure
• 25 days holiday plus bank holidays
• One extra day off for your Birthday
• Training and development plan
• Progression opportunities
• Pension plan
• Free tea and coffee

If you are interested in applying for this position, please send your CV to gina.deehan@gap-personnel.com or for a confidential discussion please contact me on 07808 558724

RECRUITMENT ADMINISTRATOR - ROMANIAN SPEAKING

Monday to Friday 08.30- 17:00

Working within a recruitment office supporting the resourcing, registration and placement of temporary workers.

This is a great opportunity for someone looking to start a career in Recruitment or gain experience within an office based role.

Training will be provided in order to perform the following tasks:

Speaking to applicants to book appointments

Meeting and greeting applicants attending appointments

Supporting the candidates with registration paperwork

Copying and checking Right to Work & compliance documents in line with latest legislation

Uploading documents, scanning, copying and general data management on the system

Supporting inductions of workers for client sites

General telephone answering, supporting with inbound queries and general admin tasks

The ideal candidate will have some basic admin background, be fluent in Romanian and ideally have their own transport as some support my be required on client sites in the West Yorkshire area.

gap personnel are operating as an employment business.