Multilingual European Call Centre Advisor Immediately required to join our Wrexham team on a permanent basis!!

Do you want to join a company that really cares for the team? Are you looking for your next challenge? Do you have excellent communication skills? Would you like to work Monday - Friday and enjoy every weekend off?

If so, we want to hear from you!!

We are currently recruiting for a Multilingual European Call Centre Advisor to join our National Recruitment Centre based in Wrexham, North Wales.

As an advisor, you will be supporting our on-site and branch network, sourcing the very best candidates for our clients.

You will provide general support to the on-site and branch network with candidate sourcing, management and registrations, whilst upholding the company’s compliance standards at all times.

You will be managing recruitment campaigns including the social media pages. Building strong relationships with the candidates and maintaining the company values at all times.

You will be liaising with candidates from the UK and Europe and so It is preferable for you to be fluent in Romanian, Bulgarian or Polish languages as well as being able to communicate in the English language.

Main duties include the following:

• Drafting adverts professionally and compliantly, placing adverts with job centres, job boards and social media
• Good commercial awareness and cooperation with the on-site and branch team, gathering leads and market intelligence for consultants
• Approaching candidates with utmost professionalism and courtesy, excellent levels of communication maintained throughout the recruitment process
• All internal standards and procedures are adhered to where the interview process and assessments are concerned
• Demonstrating a pro-active approach to candidate marketing, due care paid to client’s requirements when specking candidates out and skill matching
• Excellent customer service via telephone and within all e-mail and SMS communications
• Liaise with the network to gain a good understanding of the client specific requirements and adhering to them
• Pre-screening candidates, booking candidates in for interviews ensuring excellent communication throughout, interviewing, conducting client specific assessments and inductions, contacting on-site and branch network to seek orders, matching workers to relevant booking and booking workers onto contracts, candidate marketing
• Building strong relationships with the candidates and gap network
• Running recruitment campaigns to include CV searching and ensuring that all recruitment media available are utilised

Skills required:

• Excellent attention to detail
• Excellent IT skills
• Good telephone manner, must be comfortable and confident on the phone
• Previous social media experience
• Ability to work under pressure and to deal with high volume of calls
• Good team player

This role is office based, working Monday - Friday from 8am - 5pm.

The starting salary is £21,000 per annum however this is negotiable depending on experience

Benefits:

• Access to a range of health & wellbeing initiatives to help you balance work, family, and personal life including counselling and wellbeing services
• Access to private medical and dental insurance
• Enhanced holiday package of 25 days holiday, plus UK public holidays
• Your birthday off to celebrate
• Corporate annual awards ceremony with fantastic prizes
• A fantastic working environment, working with colleagues that are passionate about the job they do and company they work for.

Job Reference: NRC-2

Recruitment Resourcer Immediately required to join our Wrexham team on a permanent basis!!

Do you want to join a company that really cares for the team? Are you looking for your next challenge? Do you have excellent communication skills? Would you like to work Monday - Friday and enjoy every weekend off?

If so, we want to hear from you!!

We are currently recruiting a Resourcer to join our National Recruitment Centre based in Wrexham, North Wales.

As a Resourcer, you will be supporting our on-site and branch network, sourcing the very best candidates for our clients.

You will provide general support to the on-site and branch network with candidate sourcing, management and registrations, whilst upholding the company’s compliance standards at all times.

You will be managing recruitment campaigns including the social media pages. Building strong relationships with the candidates and maintaining the company values at all times.

Main duties include the following:

• Drafting adverts professionally and compliantly, placing adverts with job centres, job boards and social media
• Good commercial awareness and cooperation with the on-site and branch team, gathering leads and market intelligence for consultants
• Approaching candidates with utmost professionalism and courtesy, excellent levels of communication maintained throughout the recruitment process
• All internal standards and procedures are adhered to where the interview process and assessments are concerned
• Demonstrating a pro-active approach to candidate marketing, due care paid to client’s requirements when specking candidates out and skill matching
• Excellent customer service via telephone and within all e-mail and SMS communications
• Liaise with the network to gain a good understanding of the client specific requirements and adhering to them
• Pre-screening candidates, booking candidates in for interviews ensuring excellent communication throughout, interviewing, conducting client specific assessments and inductions, contacting on-site and branch network to seek orders, matching workers to relevant booking and booking workers onto contracts, candidate marketing
• Building strong relationships with the candidates and gap network
• Running recruitment campaigns to include CV searching and ensuring that all recruitment media available are utilised

Skills required:

• Excellent attention to detail
• Excellent IT skills
• Good telephone manner, must be comfortable and confident on the phone
• Previous social media experience
• Ability to work under pressure and to deal with high volume of calls
• Good team player
• Being bilingual would an advantage but not necessary

This role is office based, working Monday - Friday from 8am - 5pm.

The starting salary is £21,000 per annum

Benefits:

• Access to a range of health & wellbeing initiatives to help you balance work, family, and personal life including counseling and wellbeing services
• Access to private medical and dental insurance
• 25 days holiday, plus UK public holidays
• Your birthday off to celebrate
• Corporate annual awards ceremony with fantastic prizes
• A fantastic working environment, working with colleagues that are passionate about the job they do and company they work for.

Are you good at puzzle games?

Interested in IT and systems?

Love talking and explaining things?

We may have the perfect job! Gap personnel have an exciting opportunity for one individual to join the Systems Training Team, the best parts of our job entails!!

• problem solve system issues for the operational teams (have you turned it off and back on again?)
• building system processes to comply with operational needs (writing a walkthrough on how to complete level 896 of candy crush!)
• Train new starters and existing staff on new system processes (standing in a room of people and talking to yourself for 8 hours)

If the above sounds like it could be of interest, there are more details below!

Responsibilities

Individual tasks vary depending on the type of technical support you are providing, but in general, you'll need to:

• keep computer systems running smoothly and ensure users get the maximum benefit from them
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
• provide support, including procedural documentation and relevant reports
• follow diagrams and written instructions to repair a fault or set up a system
• support the roll-out of new applications
• set up new users' accounts and profiles and deal with password issues
• work continuously on a task until completion (or referral to third parties, if appropriate)
• prioritise and manage many open cases at one time
• rapidly establish a good working relationship with customers and other professionals, such as software developers
• test and evaluate new technology

Salary

Starting salaries in IT support range from £17,000 to £23,000 doe.

Working hours

Usual working hours are Monday to Friday 8:30am – 5:30pm

Due to the nature of the work, you may be expected to work shifts or be on call and it may be necessary to work extra hours to finish a job.

Qualifications and Skills

This role is open to all levels of experience, so no qualifications are required. Full training will be given to the successful candidate, however an interest in Computers and IT is desired.

Skills we will be looking for are:

• the ability to think logically
• excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
• the ability to work well in a team
• problem-solving skills
• a strong customer focus
• the ability to prioritise your workload
• attention to detail.

This position will be a permanent role, with the ability to work from home remotely or from an office. The job will entail travelling with equipment, so applicants would need to hold driving licence.

All adverts are refreshed weekly, applications to be submitted by close of play Friday. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within 1 week of the closing date. Thank you for your interest in this role. gap personnel group, who operate as an employment business, are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please click here

Are you good at puzzle games?

Interested in IT and systems?

Love talking and explaining things?

We may have the perfect job! Gap personnel have an exciting opportunity for one individual to join the Systems Training Team, the best parts of our job entails!!

• problem solve system issues for the operational teams (have you turned it off and back on again?)
• building system processes to comply with operational needs (writing a walkthrough on how to complete level 896 of candy crush!)
• Train new starters and existing staff on new system processes (standing in a room of people and talking to yourself for 8 hours)

If the above sounds like it could be of interest, there are more details below!

Responsibilities

Individual tasks vary depending on the type of technical support you are providing, but in general, you'll need to:

• keep computer systems running smoothly and ensure users get the maximum benefit from them
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
• provide support, including procedural documentation and relevant reports
• follow diagrams and written instructions to repair a fault or set up a system
• support the roll-out of new applications
• set up new users' accounts and profiles and deal with password issues
• work continuously on a task until completion (or referral to third parties, if appropriate)
• prioritise and manage many open cases at one time
• rapidly establish a good working relationship with customers and other professionals, such as software developers
• test and evaluate new technology

Salary

Starting salaries in IT support range from £17,000 to £23,000 doe.

Working hours

Usual working hours are Monday to Friday 8:30am – 5:30pm

Due to the nature of the work, you may be expected to work shifts or be on call and it may be necessary to work extra hours to finish a job.

Qualifications and Skills

This role is open to all levels of experience, so no qualifications are required. Full training will be given to the successful candidate, however an interest in Computers and IT is desired.

Skills we will be looking for are:

• the ability to think logically
• excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
• the ability to work well in a team
• problem-solving skills
• a strong customer focus
• the ability to prioritise your workload
• attention to detail.

This position will be a permanent role, with the ability to work from home remotely or from an office. The job will entail travelling with equipment, so applicants would need to hold driving licence.

All adverts are refreshed weekly, applications to be submitted by close of play Friday. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within 1 week of the closing date. Thank you for your interest in this role. gap personnel group, who operate as an employment business, are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please click here

Looking for a career change? We have the perfect opportunity for a Recruitment Administrator to join our growing team in the LS1 area of Leeds. No experience is required for this role, we are looking for people who would like to progress their career. 

A bit about us:

Gap Personnel are a national recruitment business. Since 2018 we have been part of the BeNext Yumeshin Group Co, a Japanese stock exchange listed business whose focus is to achieve fast, sustainable growth, both organically and through acquisition.

Salary:

• £20,000 to £22,000 per year 

Working hours:

• 8.30am-5pm (Monday-Friday) 

The role:

Working as part of our growing team, you will provide general, all round support for the branch 

• General office duties 
• Pre-screening candidates, getting them booked in for interviews 
• Working with our Recruitment Consultants to gain a good understanding of the client specific requirements 

Why we think you'll LOVE THIS ROLE

• Working as part of a friendly, supportive team
• The opportunity for progression if you would like to progress your career 
• 25 days paid holiday's, PLUS bank holiday's 
• Your birthday off
• Company events
• PLUS MORE

To find out more, please email your cv to leedsjobs@gap-personnel.com or call 0113 204 8585 

Gap Personnel are acting as a recruitment agency when recruiting temp to perm 

Job title: On-site Coordinator  
 

Location: Leek
 

Salary: £22,000.00 p/a plus bonus, depending on experience

Could you be our next Onsite Coordinator?

We are looking for someone who enjoys working with people and is driven to provide excellent levels of customer service to both the client and candidates. You will provide general administrative support to the dedicated contract, including payroll processing, resourcing and candidate management duties whilst upholding the company’s compliance standards at all times. You will be the face of gap personnel whilst meeting and greeting the candidates, ensuring the client’s needs are met, handling the telephone enquiries and maintaining the company I-CARE values.

Key priorities are:

• Approaching candidates and clients with utmost professionalism and curtesy, showing excellent levels of communication maintained throughout the recruitment process.

• Pre-screening candidates and booking them in for interviews, interviewing, conducting client specific assessments, contacting clients to seek orders and matching candidates to relevant bookings and booking them onto contracts.
• Demonstrating a pro-active approach to candidate marketing, due care paid to client’s requirements when specking candidates out and skill matching.
• Liaise with the Consultants to gain a good understanding of the client specific requirements and adhering to them.
• Ensuring timesheets obtained from the clients are in time to meet the internal deadlines.
• Weekly payroll processing.

You’ll ideally have skills and / or experience in:

• Effective communication, engaging with clients and customers either face to face or over the phone.
• Working consultatively, providing solutions-based approaches in all professional relationships.
• Able to problem solve independently or with some supervision, effective communication with colleagues and customers at all levels, able to follow set out processes confidently, able to multi-task effectively and adhere to deadlines independently.
• Following internal processes and procedures with excellent administration, organisational and time management skills.

Sound like a role for you? Here’s a bit about us to see if you’d like to be part of our team:

We are an award-winning recruitment agency specialising in the industrial, professional, technical, construction and healthcare sectors. Having been acquired by BeNEXT – a global HR and staffing provider with a £500-million+ turnover – we are on an exciting journey towards the forefront of the recruitment market, and we’d love for you to join us!

If you choose to work with us, you’ll be part of a team who is focused on employee wellbeing, company culture and personal development. You’ll embark on a meaningful career – not just a job – with real opportunities for progression, and work in an environment that everyone loves to be a part of. You’ll truly share and uphold our core values, each of which we bring to life through our #I-CARE programme:

• Innovative
• Consultative
• Accountable
• Real
• Ethical

Our vision is to be the first-choice recruitment partner by developing a brand that our customers, candidates and employees are proud to be associated with. We are well on our way, and you’ll be a valuable part of the fantastic team who’s getting us there.

You’ll receive benefits including:

• Access to our employee benefits including private medical and dental offerings.
• A day off during the week of your birthday.
• An invitation to our annual awards ceremony with fantastic prizes.
• 25 days paid holiday per year, plus bank holidays.
• Becoming part of a team who lives by their core values and invests in their employees - we currently hold 3* Best Companies to Work For status and Investors in People Gold.

Do we sound like a company you’d like to work with? If so, please submit your CV along with any supporting documents. We look forward to meeting you!

gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job.