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Thank you gap for your hard work throughout the implementation process. It was well planned, seamless, had clear goals and timing/transfer structures and completed on time despite setbacks, causing minimal impact to operations. The team is focused, committed and didn't let go if we were a little slow to react. We received great feedback from the workers transferred from the existing supplier and the advice given by gap's onsite team was clear and helpful.

gap have been my sole labour provider since July 2017 for all areas of operations in our business – warehouse, QC, production operatives and line leaders. The team have a wealth of knowledge about the current labour market, they are friendly, hardworking and strive to provide 100% of labour requested even at short notice. Their order fulfilment has been excellent with our requirements as they've been able to provide 20 workers outside of peak and 90 workers during peak.

I can’t recommend gap highly enough and in my 22 years of HR, they are the only recruitment agency and provider of agency labour that constantly strive to meet business expectations, take time to understand our business needs, and adapt to meet our ever-changing customer demands. A friendly, professional approach at all times!

There are a lot of agency providers in North Wales but for us, gap personnel sits at the top of the pile. They supply 100% of our agency requirements and respond effectively, timely and efficiently. The team do a fantastic job every week, understand the changes in the local area and keep us informed. They are ahead of the curve and keep us well serviced. Two areas where gap excel is in communication and taking time to understand our business and candidate requirements. 

gap personnel support our requirements to a very high standard and always pay close attention to our business needs. By working closely with our local Account Manager, an induction programme was set up to develop and maintain a quality pool of employees. As the Allan Morris Recycling operation continues to grow, we look forward to the continued back up and support from gap personnel.

We have a long-established working relationship with gap that has adapted over the years to provide true value to our business. gap work closely with us during peak period, which sees our workforce increase by over 400% for four months. They are responsible for sourcing all temp staff, completing all inductions, pre-training and ensuring new starters transition into the workplace smoothly. We operate to a detailed SLA and all measures are consistently achieved and exceeded!

gap provide regular market intelligence which helped us navigate through the impacts of Brexit, changes in local market demographics and focus on improving attraction and retention. This continues to bring us positive cost and efficiency benefits and set us up for future years when agility and flexibility will be even more crucial in the Retail and Ecommerce sectors. I have no hesitation in recommending gap to other fast-paced and cost-focused businesses.