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who we are

It’s important to work with people who mirror your values. From day one we aspire to work with people and businesses who share our passion to build relationships based on real, honest working partnerships.

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our story

From our humble beginnings as an independently owned, local industrial staffing agency in North Wales, it was always our aspiration to grow into a business that can provide three things: a positive employment journey for our candidates; meaningful training for our people; and real solutions for our customers.

Headed from inception by our founder Gary Dewhurst in 1998 through to our successful position in the market today, gap personnel are now a part of the Trust Tech Group: a global human resources and staffing provider with revenues exceeding £500 million.

Following the majority-stake acquisition of gap personnel in 2017, Trust Tech have given us the platform on which we can build a contemporary recruitment journey that gets our candidates and clients where they want to be. We are on an exciting path towards the forefront of the recruitment market - not only in the UK, but across Europe too.

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    our vision

    To become the first choice recruitment partner by developing a brand that our customers, candidates, and employees are proud to be associated with.

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    our mission

    Through real people, providing real solutions, our customers, candidates and employees experience a true recruitment partnership. As a national provider with local presence, we are proud to deliver ethical and flexible employment solutions, accredited training, and people development.

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our values

consultative

We don’t operate based on guesswork. gap personnel’s job is to work alongside you in your recruitment journey (whether that’s to find staff or find work) so we can understand what you need, provide ideas and advice and find the best possible outcome for you. 

accountable

At gap, we believe that to be accountable is to take responsibility for everything we do. It is our ongoing ambition to give better than our competitors. To offer more than our competitors. But most importantly, to deliver on that offer. We hold ourselves accountable to what we’ve promised to our customers and candidates.

real

We aren’t just another agency provider – we are a group of passionate individuals who live and breathe gap’s values because we truly believe in them, and our greatest achievement is seeing our candidates and customers thrive alongside us.

ethical

Our key focus is to be an ethical recruitment partner in everything we do, upholding our industry leading – and award winning – compliance standards across our internal and external operations. We protect our workers, our employees, and our clients’ brands by maintaining industry leading ethical processes.

our people

We’re all about the people. Our people are the ones who will find your next job; who will take the time to understand your business; who will go to exceptional lengths to make sure that you get the best of what we have to offer. Our people work in a culture that promotes real talk. That promotes straightforward interactions and honest answers. Our drive comes from knowing that we can make a difference in what can be a challenging market for those looking for work and those looking for a partner who will help their business thrive.