It’s important to work with people who mirror your values. From day one we aspire to work with people and businesses who share our passion to build relationships based on real, honest working partnerships.
From our humble beginnings as an independently owned, local industrial staffing agency in North Wales, it was always our aspiration to grow into a business that can provide three things: a positive employment journey for our candidates; meaningful training for our people; and real solutions for our customers.
Headed from inception by our founder Gary Dewhurst in 1998 through to our successful position in the market today, gap personnel is now a part of the Trust Tech Group: a global human resources and staffing provider with revenues exceeding £500 million.
Following the majority-stake acquisition of gap personnel in 2017, Trust Tech has given us the platform on which we can build a contemporary recruitment journey that gets our candidates and clients where they want to be. We are on an exciting path towards the forefront of the recruitment market - not only in the UK, but across Europe too.
To become the first choice recruitment partner by developing a brand that our customers, candidates, and employees are proud to be associated with.
Through real people, providing real solutions, our customers, candidates and employees experience a true recruitment partnership. As a national provider with local presence, we are proud to deliver ethical and flexible employment solutions, accredited training, and people development.
We don’t operate based on guesswork. gap personnel’s job is to work alongside you in your recruitment journey (whether that’s to find staff or find work) so we can understand what you need, provide ideas and advice and find the best possible outcome for you.
At gap, we believe that to be accountable is to take responsibility for everything we do. It is our ongoing ambition to give better than our competitors. To offer more than our competitors. But most importantly, to deliver on that offer. We hold ourselves accountable to what we’ve promised to our customers and candidates.
We aren’t just another agency provider – we are a group of passionate individuals who live and breathe gap’s values because we truly believe in them, and our greatest achievement is seeing our candidates and customers thrive alongside us.
Our key focus is to be an ethical recruitment partner in everything we do, upholding our industry leading – and award winning – compliance standards across our internal and external operations. We protect our workers, our employees, and our clients’ brands by maintaining industry leading ethical processes.
We’re all about the people. Our people are the ones who will find your next job; who will take the time to understand your business; who will go to exceptional lengths to make sure that you get the best of what we have to offer. Our people work in a culture that promotes real talk. That promotes straightforward interactions and honest answers. Our drive comes from knowing that we can make a difference in what can be a challenging market for those looking for work and those looking for a partner who will help their business thrive.
Proudest gap moment
When our HR Department were announced as Exceptional Business Support winners at our annual awards celebration for 2018. This was a hugely proud moment for me, the...
Proudest gap moment
My proudest moment is when our fabulous central sales team won the Gary Dewhurst Award for Outstanding Performance in 2017. Gary is our founder and when he...
Proudest gap moment
In 2018 I received a highly commended in ‘The Gary Dewhurst Award for Exceptional Service’ for my part in the Due Diligence undertaken before the sale of...
Proudest gap moment
Winning ‘Most Effective Compliance Operation’ at the 2018 Recruiter Awards – I was the proudest woman in the world when I found out we had won. An...
Proudest gap moment
When the team achieved the ‘Chartered Institute of Payroll Professionals’ Payroll Quality Partnership (PQP) and Payroll Assurance Scheme (PAS) accreditations - the gold standard for payroll processes...
Proudest gap moment
I’d say I’m very team orientated, so every team achievement is a proud moment for me; and there’s been plenty of them over the years. The credit...
Proudest gap moment
The bids and marketing team bringing together all their talents in 2018 to complete a full company rebrand – the first refresh in 15 years. This was...
It is because of our stringent compliance processes that we won the award for Most Effective Compliance Operation at the 2018 Recruiter Awards. This accolade is a national recognition of our efforts towards maintaining industry leading compliant processes across our entire business. The judging panel described gap personnel group as “stand-out, demonstrating an ambition to go above and beyond the legislative requirements to seek out excellence".
Our partnership with Stronger Together, a multi-stakeholder initiative that aims to reduce modern slavery, not only highlights our commitment to providing an ethical recruiter service but gives us the tools to monitor this within our business, and as such, safeguard our employees and candidates.
The ALP is the specialist trade association promoting responsible recruitment for labour providers. ALP represents and supports its members to ensure that the provision, use, and management of labour in our sectors is recognised as a model of good practice.
The Investors in People Standard is a benchmark of good people management practice. It is made up of 9 indicators across the criterion of leading, supporting, and improving.
The REC Audited scheme is the recognised gold standard for recruitment businesses – it is a robust audit package that validates compliance with recruitment industry legislation and best practice.
The Best Companies award is an accreditation programme for standards in workplace engagement. This accreditation celebrates our high standard of workplace engagement and represents organisations striving for the top, made possible only through an ‘outstanding’ commitment to workplace engagement.
We are proud to announce that we are now an official member of Unseen UK's #BeSeenBeHeard campaign - a fantastic initative that brings businesses together to tackle modern slavery.
The Recruitment and Employment Confederation (REC) is the professional body for UK recruitment businesses. The REC represents a network of more than 3,500 recruitment businesses and more than 10,500 individual recruiters through its Institute of Recruitment Professionals. Our membership means we have the tools needed to build a compliant and productive recruitment business!
Our Information Commissioners Office (ICO) accreditation demonstrates that the way we process personal data complies with GDPR requirements, in line with the accountablity principle.
We are members of the Association of Recruitment Consultancies (ARC) - a progressive trade association which represents and lobbies government and others, and campaigns on issues that are important to recruiters.
We've recently been crowned winners of the Temporary Recruitment Company of the Year at TALiNT International's Annual Recruitment Awards (TIARAs) in London! We won the award for "demonstrating that a growth mentality is a core value which is embedded in its vision. gap personnel's investment in people and training acquisition in 2017 has supported profitable growth in 2018."
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