covid-19: how we're supporting you

who we are

It’s important to work with people who mirror your values. From day one we aspire to work with people and businesses who share our passion to build relationships based on real, honest working partnerships.

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our story

Since our humble beginnings in 1997 as an independently owned, local industrial staffing agency in North Wales, it's always been our aspiration to grow into a business that provides three things: a positive employment journey for our candidates; meaningful training for our people; and real solutions for our customers.

Today, we are an award-winning recruitment business with national presence, and have expanded our offering to cover technical, professional and healthcare sectors, all of which are under the ‘gap personnel group’ brand.

In 2017 we were acquired by BeNEXT Yumeshin Group Co – a global HR and staffing provider with £500 million+ revenues. This has given us the platform to build a contemporary recruitment journey that gets our candidates and clients where they want to be. We are on an exciting journey towards the forefront of the recruitment market, across both the UK and Europe.

our vision
To become the first choice recruitment partner by developing a brand that our customers, candidates, and employees are proud to be associated with.
our mission
Through real people, providing real solutions, our customers, candidates and employees experience a true recruitment partnership. As a national provider with local presence, we are proud to deliver ethical and flexible employment solutions, accredited training, and people development.

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our values

consultative

The best interests of all of our people are at the heart of all we do; we’re not “yes” people, we want to offer our expertise, even if it means a difficult conversation.

accountable

We uphold a culture of responsibility, defining and agreeing expectations, and being held accountable against them.

real

We are not faceless; we’re people who work on a national basis across a range of sectors, all towards a common goal. Let’s have real conversations about needs and how we can help.

ethical

We offer peace of mind through ethical and compliant practices, for clients, candidates, and employees.

our people

We’re all about the people. Our people are the ones who will find your next job; who will take the time to understand your business; who will go to exceptional lengths to make sure that you get the best of what we have to offer. Our people work in a culture that promotes real talk. That promotes straightforward interactions and honest answers. Our drive comes from knowing that we can make a difference in what can be a challenging market for those looking for work and those looking for a partner who will help their business thrive.

join the gap family

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meet the team

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Claire Roberts

Head of HR & Talent Management

claire.roberts@gap-personnel.com

proudest gap moment

Proudest gap moment When our HR Department were announced as Exceptional Business Support winners at our annual awards celebration for 2018. This was a hugely proud moment for me, the...

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Natasha Thomas

UK Sales Director

natasha.thomas@gap-personnel.com

proudest gap moment

Proudest gap moment My proudest moment is when our fabulous central sales team won the Gary Dewhurst Award for Outstanding Performance in 2017. Gary is our founder and when he...

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Lyndsey Hampson

Group Financial Controller

lyndsey.hampson@gap-personnel.com

proudest gap moment

Proudest gap moment In 2018 I received a highly commended in ‘The Gary Dewhurst Award for Exceptional Service’ for my part in the Due Diligence undertaken before the sale of...

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Lisa Meredith

Group Head of Compliance

lisa.meredith@gap-personnel.com

proudest gap moment

Proudest gap moment Winning ‘Most Effective Compliance Operation’ at the 2018 Recruiter Awards – I was the proudest woman in the world when I found out we had won. An...

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Charlotte Owens

Payroll Manager

charlotte.owens@gap-personnel.com

proudest gap moment

Proudest gap moment When the team achieved the ‘Chartered Institute of Payroll Professionals’ Payroll Quality Partnership (PQP) and Payroll Assurance Scheme (PAS) accreditations - the gold standard for payroll processes...

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Chris Twidale

Senior Credit Manager

chris.twidale@gap-professional.com

proudest gap moment

Proudest gap moment I’d say I’m very team orientated, so every team achievement is a proud moment for me; and there’s been plenty of them over the years. The credit...

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Susan Cross

Bid Manager

susan.cross@gap-personnel.com

proudest gap moment

Proudest gap moment The bids and marketing team bringing together all their talents in 2018 to complete a full company rebrand – the first refresh in 15 years. This was...

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Danny Daley

Videographer and Photographer

video@gap-personnel.com

proudest gap moment

Proudest gap moment My proudest moments are definitely receiving positive feedback on my videos and photographs from both clients and my team members. We create some amazing content and I’m...

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can't find who you're looking for?

accolades

Best Companies to Work for - world class

For the first time in our history, we've been awarded a 3-star accreditation by Best Companies! This is the highest standard, representing organisations with world-class levels of workplace engagement and that truly excel.

TIARA's 2019 winner

In 2019 we were named Temporary Recruitment Company of the Year at TALiNT International's Annual Recruitment Awards (TIARAs). The judges said: "gap personnel demonstrated that a growth mentality is a core value and this is embedded in its vision. The company's investment in people and training acquisition in 2017 has supported profitable growth in 2018."

Recruiter Awards 2018 Winner

We were crowned Most Effective Compliance Operation at the 2018 Recruiter Awards for our stringent compliance processes. This accolade is a national recognition of our efforts towards maintaining industry-leading compliant processes across our business. The judging panel described gap personnel as “stand-out, demonstrating an ambition to go above and beyond the legislative requirements to seek out excellence".

Unseen

We are proud to be an official member of Unseen UK's #BeSeenBeHeard campaign - a fantastic initiative bringing businesses together to tackle modern slavery.

Business Partners with Stronger Together

Our partnership with Stronger Together, a multi-stakeholder initiative that aims to reduce modern slavery, not only highlights our commitment to providing an ethical recruiter service but gives us the tools to monitor this within our business, and as such, safeguard our employees and candidates.

Armed Forces Covenant Employer Recognition Scheme Silver

This award acknowledges us as an employer that demonstrates exceptional support to the Armed Forces community. It highlights how we communicate and uphold a positive stance to our employees via our HR policies and procedures, and support the employment of Cadet Instructors and Armed Forces Veterans.

Investors in People Gold

The Investors in People Gold Standard is a benchmark of good people management practice. It is made up of nine indicators across the criterion of leading, supporting, and improving.

REC Member

The Recruitment and Employment Confederation (REC) is the professional body for UK recruitment businesses. The REC represents a network of more than 3,500 recruitment businesses and more than 10,500 individual recruiters through its Institute of Recruitment Professionals. Our membership means we have the tools needed to build a compliant and productive recruitment business!

Association of Labour Providers Member

The Association of Labour Providers (ALP) is the specialist trade association promoting responsible recruitment for labour providers. ALP represents and supports its members to ensure the provision, use, and management of labour in our sectors is recognised as a model of good practice.

ICO accreditation

Our Information Commissioners Office (ICO) accreditation demonstrates that the way we process personal data complies with GDPR requirements, in line with the accountability principle.

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about 1 month ago

We have been awarded Invest...

Investing in your people is not only the right thing to do, it’s proven to be essential in delivering sustainable results. Our people are the ones who will find your next job; who will take the time to understand your business; who will go to exceptional lengths to make sure that you get the best of what we have to offer. And that’s why we’re over the moon to have been re-accredited with Invest...

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2 months ago

gap's partnership with Heal...

As part of gap’s partnership with Employee Assistance Programme Health Assured, all our colleagues have access to a variety of wellbeing tools through the My Healthy Advantage app. The app provides employees with a variety of tools and resources to support their mental and physical health. Users can access over 30 different features including four-week lifestyle plans, wellbeing videos and podc...

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2 months ago

Accelerating growth: a new ...

We are excited to announce that gap personnel group has finalised a joint venture arrangement with recruitment firm Driving Force. Driving Force is a highly successful business with a fantastic culture, and the business will continue to operate under its excellent brand. Mark Roberts, Managing Director at gap personnel said: “gap personnel’s investment is aimed at providing Driving Force with t...

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4 months ago

It's gaps 23rd birthday!

The 29th June 2021 marks gap's 23rd birthday. That's 23 years of gap laughs, real people and dedication! It's been a whirlwind, and we wouldn't have it any other way. Here's to the next 23! Write something here...