Who We Are | gap personnel | Leading UK Staffing Agency

Recruit staff let us help you fill your next role

It's pretty tricky to talk about who we are without sounding like it’s all about us – it's not, but we understand why you might want to know a bit more about us when deciding if we’re the right fit for your business.

So, if it's a quick intro you're after have a little watch of the video below to find out how a small start-up in North Wales grew to be one of the largest industrial recruitment businesses in the UK with the financial backing that comes with being part of R Capital's strategic portfolio.

Watch how we can help you

We’re established, we’re experienced, we’re financially stable.

But we know that might not be enough for you to choose us. But knowing what drives our business just might be…

Vision

To become the first-choice recruitment partner by developing a brand that our customers, candidates, and employees are proud to be associated with.

Mission

Through real people providing real solutions, our customers and candidates experience a true recruitment partnership. As a national provider with local presence, we are proud to deliver ethical and flexible employment solutions, accredited training, and people development.

Our Values

Innovative

This is our business mindset, constantly striving to redefine the standard of excellence in everything we do, always looking for opportunities for improvement across our core values.We operate in a manner where continuous 360 feedback is encouraged and proactively sought to enable us to identify areas where further development or improvement is required.

Consultative

The best interests of all our people are at the heart of all we do; we’re not “yes” people, we want to offer our expertise, even if it means a difficult conversation. We always look to ensure that we fully identify the needs of our customers, operate our business in a manner which not only meets the needs of our customers, but, where possible, exceeds them.

Accountable

We uphold a culture of responsibility, defining and agreeing expectations, and being held accountable against them. Delivering appropriate training to our teams meaning everyone at The Company understands how to do their job and always aim to do it right first time.

Real

We are not faceless; we’re people who work on a national basis across a range of sectors, all towards a common goal. Let’s have real conversations about needs and how we can help. Regularly review our service provision processes. Identify the potential for errors, review and seek countermeasures and implement improved processes and controls to eliminate them.

Ethical

We offer peace of mind through ethical and compliant practices, for clients, candidates, and employees. Maintain a fair and creative work environment that respects and rewards new ideas, innovation and hard work.

Accreditations and partnerships

Why they choose gap personnel

True professionals who know the market both locally and nationally. They are compliant and knowledgeable in all areas of recruitment and legislation. A true partnership – we work together, gap are seen as part of our business.

Gill Hermes, Senior HR Business Partner, Nisbets

Thank you gap for your hard work throughout the implementation process. It was well planned, seamless, had clear goals and timing/transfer structures and completed on time despite setbacks, causing minimal impact to operations. The team is focused, committed and didn't let go if we were a little slow to react. We received great feedback from the workers transferred from the existing supplier and the advice given by gap's onsite team was clear and helpful.

Senior Buyer Indirect Procurement, Hallmark Cards

gap have been my sole labour provider since July 2017 for all areas of operations in our business – warehouse, QC, production operatives and line leaders. The team have a wealth of knowledge about the current labour market, they are friendly, hardworking and strive to provide 100% of labour requested even at short notice. Their order fulfilment has been excellent with our requirements as they've been able to provide 20 workers outside of peak and 90 workers during peak.

Dale Ford, Operations Manager, Eurilait

There are a lot of agency providers in North Wales but for us, gap personnel sits at the top of the pile. They supply 100% of our agency requirements and respond effectively, timely and efficiently. The team do a fantastic job every week, understand the changes in the local area and keep us informed. They are ahead of the curve and keep us well serviced. Two areas where gap excel is in communication and taking time to understand our business and candidate requirements.

Operations Director, Boardlink

gap personnel support our requirements to a very high standard and always pay close attention to our business needs. By working closely with our local Account Manager, an induction programme was set up to develop and maintain a quality pool of employees. As the Allan Morris Recycling operation continues to grow, we look forward to the continued back up and support from gap personnel.

Operations Director, Allan Morris Transport

We have a long-established working relationship with gap that has adapted over the years to provide true value to our business. gap work closely with us during peak period, which sees our workforce increase by over 400% for four months. They are responsible for sourcing all temp staff, completing all inductions, pre-training and ensuring new starters transition into the workplace smoothly. We operate to a detailed SLA and all measures are consistently achieved and exceeded!

NDC Manager, Premier Decorations

gap provide regular market intelligence which helped us navigate through the impacts of Brexit, changes in local market demographics and focus on improving attraction and retention. This continues to bring us positive cost and efficiency benefits and set us up for future years when agility and flexibility will be even more crucial in the Retail and Ecommerce sectors. I have no hesitation in recommending gap to other fast-paced and cost-focused businesses.

General Manager, Matalan Distribution Centre

Get in touch

Our branches

Operating from one of our many branches across England and Wales, our consultants are on hand to offer tailored support and local knowledge for all your recruitment needs.

Our locations

Choose a teamwho care aboutwhat you need