Sales Support

Location: Avonmouth, Bristol, BS11
Job Role: Sales Support
Hours: 3 days a week; 8.30am-5.00pm
Salary: £13.00 - £13.50 per hour 
Role Type: Permanent

gap personnel acting as an employment business are currently recruiting a Sales Support for our client, based in Avonmouth, BS11. This is a hands‑on role supporting customer service, order processing, inventory and warehouse operations. The role will be a key point of contact for customers, helping ensure orders are processed accurately and promptly.

This role will be based in Avonmouth at our Head Office and will include the opportunity to go out to different sites to meet key customers.

Key Responsibilities:

• Respond to customer enquiries eg regarding products, pricing, availability and delivery accurately, professionally and in a timely manner
• Obtain pricing and prepare quotes for customers, including any necessary consultation with the team and research with suppliers
• Develop and maintain effective long-term relationships with customers
• Process customer orders using the order management system, from entry through to dispatch and invoicing
• Generate and issue invoices accurately and promptly
• Support with the returns process, including receipting, processing of debit/credit notes & stock control
• Liaise with internal team members to resolve customer enquiries any order/delivery issues
• Communicate effectively with suppliers eg regarding pricing, lead times and availability; raise Purchase Orders to source goods to maintain appropriate stock levels in consultation with the Electrical Manager
• Support with general departmental duties eg receipting goods and ad hoc picking/packing of customer orders accurately and securely for transport

Requirements:

• Industry experience preferred
• Generally proficient with IT, including Microsoft Office
• Strong planning and time management skills
• Excellent communication and interpersonal skills with the ability to build effective relationships
• Quality of records and paperwork (presentation, accuracy, timeliness and completeness) in line with company expectations and high standards
• Ability to work autonomously, use own initiative and make considered, informed decisions
• Ability to implement, and ensure compliance with, health, safety and company policies and procedures
• Customer-focused with sound commercial awareness
• Flexibility, adaptability and ability to cope with change
• Keen eye for detail
• High level of professionalism, confidentiality, honesty & integrity
• Forward thinking with a positive, ‘can-do’ attitude
• Full, clean driving licence preferred

If you are interested, please get in touch on 0117 911 7111 or click Apply now