Business Analyst

Business Analyst

Plymouth, Devon

Permanent Contract

gap personnel are delighted to be recruiting for a Business Analyst on behalf of a rapidly growing, market-leading UK retailer. This is an exciting opportunity to join a dynamic and forward-thinking business at their Head Office in Plymouth.

With continued expansion and a strong focus on innovation, our client is looking for a driven and analytical individual to support data-led decision making and enhance operational performance across the business.

About the Role

As a Business Analyst, you will play a key role in delivering insightful analysis and actionable recommendations. You’ll ensure data integrity, investigate forecasting and ordering performance, and identify opportunities to improve processes and efficiency.

Key Responsibilities

• Design and build dashboards within RELEX to deliver clear, actionable insights
• Conduct deep-dive analysis to identify trends, issues, and opportunities
• Document business processes and understand data flow across systems
• Analyse sales, stock, and trend data using AI-driven queries to identify root causes
• Act as the go-to expert for forecasting and replenishment system queries
• Become a super user of the AI Forecasting & Replenishment system, managing updates and improvements
• Train and support end users on system functionality
• Create and maintain standardised views for team consistency
• Monitor performance against KPIs and flag any concerns
• Manage user permissions within RELEX
• Implement high-level system changes affecting forecasting and replenishment outputs
• Test and validate system updates prior to go-live

About You

• Naturally curious with a strong analytical mindset
• Enthusiastic about learning and developing new skills
• Adaptable and collaborative, with the ability to thrive in a fast-paced environment
• Strong understanding of business processes, with the ability to identify gaps and improvements

Knowledge & Skills

• Proven experience in demand planning or a similar analytical role
• Strong analytical skills with the ability to identify patterns and trends
• High attention to detail with a commitment to data accuracy and quality
• Ability to interpret data and translate insights into meaningful actions

What’s on Offer

• Competitive salary
• Pension scheme
• Long service awards
• Employee discount
• Cycle to work scheme

Additional Information

• Position: Permanent, Full-time
• Hours: Monday to Friday, 08:45am – 17:30pm
• Location: Plymouth, Devon

If you’re a data-driven professional looking to take the next step in your career, apply today with gap personnel.