Sales Representative

Job Title: Sales Representative
Location: Cardiff
Salary: £28,000–£30,000 (Negotiable for the right candidate)
Hours: 8:30am – 5:00pm, Monday to Friday (No bank holidays)

The Role:
As an Internal Sales Representative, you will be at the heart of our customer relationships, managing key accounts, and helping to develop new business. You will provide expert guidance on our product range, ensure orders are fulfilled accurately, and contribute to the growth of our company.

Key Responsibilities:

• Act as the first point of contact for trade and commercial customers.
• Develop and maintain strong, lasting relationships with clients.
• Provide professional advice on products, pricing, and availability.
• Resolve customer queries efficiently, maintaining high satisfaction levels.

• Identify and convert new business opportunities within construction, fabrication, and fencing sectors.
• Achieve and exceed agreed sales targets and KPIs.
• Monitor competitor offerings and pricing to maintain a competitive edge.

• Manage customer accounts, quotations, and orders using CRM systems.
• Prepare regular sales performance and pipeline reports.

Skills & Experience Required:

• Previous experience in internal sales, trade counter, or account management within building materials, steel, or construction supply.
• Proven ability to develop and maintain strong customer relationships.
• Confident communicator with excellent telephone and written skills.
• Strong commercial awareness and negotiation skills.
• Highly organised, self-motivated, and able to work independently.
• Proficient in CRM systems, Microsoft Office, and sales reporting tools.

What We Offer:

• Competitive salary with performance-based bonus.
• Modern working environment in a state-of-the-art facility.
• Ongoing training and development opportunities.
• Supportive team culture with opportunities for growth.
• The chance to join an ambitious, expanding business at an exciting stage.

How to Apply:
Please send your CV and a brief covering letter outlining your experience and suitability for the role to Southwales@gap-personnel.com