Dispatch Team Operative

Dispatch Team Operative – Warehouse & Distribution
Location: Llanishen, Cardiff
Pay Rate: £13.00- £15.43ph
Shifts: 12pm- 10.30pm/ 5pm/3.30am

We are currently recruiting on behalf of our client for Dispatch Team Operatives to join a fast-paced warehouse and distribution environment. This is a fantastic opportunity for reliable and motivated individuals who thrive in a hands-on role and are committed to safety, quality and performance.

The Role
As a Dispatch Team Operative, you will play a key role in ensuring the accurate and timely handling of customer orders. Working closely with the Despatch Front Line Manager and wider team, you will help deliver a professional, safe and efficient service.

Your duties will include:

• Picking, packing, decanting, loading and unloading goods
• Ensuring all orders are processed accurately and dispatched on time and in full
• Following all site procedures, training and operational guidelines
• Using Warehouse Management Systems (WMS) to meet performance targets
• Maintaining a clean and safe working environment using a “Clean As You Go” approach
• Proactively identifying and reporting hazards, incidents and near misses
• Supporting audits and maintaining high site standards
• Working flexibly across different areas of the despatch operation

Health & Safety
Safety is at the heart of everything. You will be expected to:

• Follow a strict “Safety First” culture
• Actively report hazards and support zero-harm initiatives
• Challenge unsafe practices where necessary

Performance Expectations
You will be working towards key operational KPIs, including:

• Pick efficiency and productivity rates
• On-time deliveries
• Labour utilisation (effective and idle hours)
• Cost and output targets (e.g. baskets per hour)

About You
We’re looking for candidates who:

• Have previous warehouse or distribution experience (preferred)
• Are PC literate, ideally with WMS experience
• Have good numeracy and literacy skills
• Can work on their own initiative
• Have strong teamwork and communication skills
• Demonstrate a positive, flexible and proactive approach
• Take pride in their work and maintain high standards
• Have basic food hygiene awareness (desirable)
• Are well organised, punctual and professional in presentation

What We Offer

• Competitive pay rates
• Ongoing training and development opportunities
• Supportive team environment
• Opportunity for long-term work and progression

If you are a hardworking individual with a strong work ethic and commitment to safety and quality, we would like to hear from you.

Apply today to start your next opportunity in a dynamic warehouse environment.