Shift Manager

Shift Manager

Salary: Up to £30,000

Shifts: Rotational – 6am–2pm and 2pm–12am, Monday to Friday

Location: Pontyclun

A well‑established FMCG manufacturing business is seeking a proactive and experienced Shift Manager to lead all operational activity within the department. This role requires a strong people manager who can drive performance, uphold exceptional quality and safety standards, and ensure efficient labour utilisation across a high‑volume, fast‑paced environment.

Key Responsibilities

Operational Leadership

• Oversee all department operations, ensuring full compliance with health & safety standards.
• Maintain exceptional product quality, safety, and service levels across all production lines.
• Monitor hourly production performance (OEE) and publish line efficiency updates.
• Ensure all products run at or above standard speeds, identifying and implementing improvements.

People Management

• Lead, motivate, and manage the packing team, ensuring adherence to company policies and procedures.
• Train and develop staff to meet operational and quality requirements, maintaining accurate training documentation.
• Manage labour planning and ensure appropriate cover for all absences.
• Oversee time & attendance, including annual leave, in line with company guidelines.

Quality & Compliance

• Take ownership of product quality, ensuring “right first time” standards across all lines.
• Monitor product weight control and liaise with relevant departments to address variances.
• Maintain excellent GMP standards, ensuring the department is audit‑ready at all times.
• Ensure machine faults, maintenance needs, and any deviations are reported promptly.

Continuous Improvement

• Lead daily team meetings to review KPIs and performance.
• Present shift performance at daily management meetings, including OEE, waste, labour, and downtime.
• Support new product launches, ensuring staffing, machinery, and quality requirements are met.
• Drive lean manufacturing initiatives and support continuous improvement projects.
• Maintain and develop 5S standards across the department.

End‑of‑Shift Management

• Ensure all end‑of‑shift routines are completed to a high standard, including cleaning, waste processing, and paperwork submission.

Key Behaviours

• Highly self‑motivated with strong leadership qualities.
• Commercially aware with a focus on cost control and efficiency.
• Strong communicator who works effectively across all levels.
• Positive, solutions‑focused mindset with a “can‑do” attitude.
• Exceptional attention to detail and commitment to quality.
• Leads by example with professional, role‑model behaviour.

Key Skills & Experience

• Experience within FMCG manufacturing
• Proven success managing large teams across all aspects of people management.
• Strong understanding of H&S and quality reporting.
• Demonstrated experience implementing continuous improvement initiatives.
• Excellent organisational skills with the ability to plan ahead.
• Strong IT skills and experience using production machinery.
• Ability to build strong working relationships across the business.